Remote ERP Implementation Specialist (9-12 Month Contract)

Voyageur Aviation Corp; Ontario; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a pioneering company as a Remote ERP Implementation Specialist, where you'll play a crucial role in deploying Microsoft Dynamics 365 Business Central. This engaging position offers the chance to work with diverse teams, optimize business processes, and enhance user experience through effective training and support. With a focus on innovation and collaboration, you will help streamline operations and ensure a successful system transition. Enjoy abundant growth opportunities in a culture that values continuous learning and inclusivity, while contributing to unique aviation projects that make a difference. If you're ready to take your career to new heights, this role is for you!

Benefits

Comprehensive benefits program

Employer-paid extended health care

Out-of-country insurance

Life and disability coverage

Retirement pension plan

Employee Share Ownership Plan

Employee and family assistance plan

Qualifications

• 3+ years of experience in ERP implementation or similar roles.
• Strong understanding of finance, supply chain, and HR processes.

Responsibilities

• Coordinate the implementation of Microsoft Dynamics 365 across departments.
• Develop training materials and conduct user training sessions.
• Analyze workflows to identify inefficiencies and optimize processes.

Skills

Communication Skills

Project Management

Business Process Analysis

User Training

Problem Solving

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Systems

Bachelor’s degree in Finance

Tools

Microsoft Dynamics 365 Business Central

SQL

Power BI

Microsoft Excel

Office 365

Job description

Remote ERP Implementation Specialist (9-12 Month Contract)

Unfamiliar with what we do? No worries, we've got you covered!

At Voyageur Aviation Corp., we deliver innovative solutions to customers with unique aviation requirements. We are an integrated provider of specialized aviation services, including, advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to remote communities. Our headquarters are in North Bay, Ontario, and we are a wholly owned subsidiary of Chorus Aviation Inc.

What we offer and what makes us special:

• We stand out as a leading company engaged in exceptionally distinctive projects, spanning captivating destinations worldwide, and collaborating with extraordinary and exclusive clients.
• We can turn your wildest imagination into reality, whether it's complete plane restructuring and modernization, complex maintenance, or a comprehensive plane redesign.
• Our team comprises the best, with unparalleled expertise. No one else on Earth can match what we achieve. We are true pioneers in aviation.
• Abundant growth opportunities await you here. Our employees choose to stay for the long term, thriving in a culture of continuous learning and boundless possibilities.
• We've got you covered! Our comprehensive benefits program is employer-paid and includes extended health care, out-of-country insurance, as well as life and disability coverage.
• Additionally, we offer a retirement pension plan, an employee and family assistance plan, and participation in the Employee Share Ownership Plan (TSX: CHR).

Explore your next role:

We are looking for a Remote ERP Implementation Specialist (9-12 Month Contract) to join our IT Team, working closely with Finance and Corporate Accounting. The successful candidate will play a key role in the successful deployment of Microsoft Dynamics 365 Business Central across the organization. This role will be working closely with internal teams, external consultants, and key stakeholders to ensure a smooth transition by coordinating implementation activities, supporting end users, optimizing business processes, and assisting with system testing.

ERP System Implementation and Coordination

• Support the planning, configuration, and rollout of Microsoft Dynamics 365 Business Central across departments.
• Act as a liaison between internal teams, IT, and external consultants to ensure alignment of system functionality with business requirements.
• Assist with data migration efforts, including extraction, cleansing, validation, and import into Business Central.
• Oversee system integration with existing applications and workflows.
• Monitor implementation progress, track milestones, and escalate risks or roadblocks to ensure a successful deployment

User Training & Support

• Develop training materials, process documentation, and user guides tailored to different teams.
• Conduct training sessions (both virtual and in-person) to ensure employees can navigate and effectively use Business Central.
• Serve as the first point of contact for end-user questions, troubleshooting issues, and coordinating resolutions with IT or vendors.
• Provide real-time support during go-live and post-implementation stabilization.
• Gather user feedback to identify system challenges and recommend improvements for better adoption.

Process Optimization & Change Management

• Analyze and document existing workflows, identifying inefficiencies that can be improved with Business Central.
• Collaborate with department leads to implement standardized best practices within the new system.
• Support change management efforts by communicating system benefits, addressing user concerns, and fostering adoption.
• Develop and maintain process documentation for future reference and ongoing system optimization.

Testing & Quality Assurance

• Assist in the development and execution of system testing, including User Acceptance Testing (UAT), to validate that Business Central meets business requirements.
• Work with department leads to conduct User Acceptance Testing (UAT) to ensure that Business Central meets operational needs.
• Identify, document, and track system issues, coordinating with IT and vendors for resolution.
• Ensure compliance with internal controls, reporting requirements, and data integrity standards.
• Support go-live activities, monitor system performance, and assist in post-implementation stabilization efforts.

Your Distinctive Ingredients for Success:

• Minimum of 3 years of previous experience in a similar role
• Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field
• Strong understanding of business processes in finance, supply chain, HR, and/or inventory management.
• Experience working with ERP systems, databases, and reporting tools.
• Basic knowledge of SQL, Power BI, or other reporting tools is a plus.
• Proficiency in Microsoft Excel and other Office 365 applications.
• Exceptional communication skills, both verbal and written

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Location and other Key Details:

• This is a remote/hybrid role with occasional requirements to work at our North Bay head office.