Remote- Entry Level Manager

AO Globe Life; City of Spruce Grove; Remote; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Remote Sales Manager, where you will lead a team dedicated to enhancing customer experiences from the comfort of your home. This role offers the flexibility of remote work while you inspire your team to deliver exceptional support. With a focus on performance management and process optimization, you will play a pivotal role in driving customer satisfaction. Enjoy a flexible schedule, comprehensive health benefits, and opportunities for professional development in an innovative, remote-first culture. If you are passionate about leading a dynamic team, we want to hear from you!

Benefits

Flexible work schedule

Comprehensive health insurance

Professional development opportunities

Performance-based bonuses

Qualifications

• Proven experience in customer service leadership.
• Strong communication and interpersonal skills.

Responsibilities

• Guide and inspire customer service representatives.
• Monitor team metrics and provide coaching.
• Oversee customer accounts and verify coverage eligibility.

Skills

Customer Service Leadership

Communication Skills

Interpersonal Skills

Remote Work Adaptability

Job description

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution!

The Opportunity

As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home.

Key Responsibilities

• Team Leadership: Guide and inspire your customer service representatives to deliver outstanding support
• Performance Management: Monitor team metrics, provide coaching, and implement strategies for continuous improvement
• Account Management: Oversee customer accounts, verify coverage eligibility, and review healthcare options.
• Process Optimization: Identify and implement efficiencies to enhance customer satisfaction and team productivity

Qualifications

• Proven experience in customer service leadership
• Strong communication and interpersonal skills
• Ability to thrive in a remote work environment

Benefits

• Flexible work schedule
• Comprehensive health insurance
• Professional development opportunities
• Performance-based bonuses

Why Join Us?

• Be part of an innovative, remote-first company culture
• Work with cutting-edge technology to streamline customer interactions
• Opportunity for career growth and advancement

If you're passionate about customer service excellence and ready to lead a team in a dynamic, remote environment, we want to hear from you.
Apply now to become a key player in our customer service revolution!