Remote Customer Support Advisor

AO Globe Life - Ibrahim Kasseh; Ottawa; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading company in the insurance sector is hiring a Customer Support Advisor for its remote team. This commission-only role offers unlimited earning potential based on performance, a flexible schedule, and opportunities for professional development. Ideal for individuals passionate about helping others and solving problems, this position allows you to work from anywhere while delivering excellent service to clients.

Benefits

Commission-based structure

Remote work flexibility

Training and support provided

Growth opportunities based on performance

Qualifications

• Previous experience in customer support or service industries preferred.
• Self-discipline and motivation to work independently.

Responsibilities

• Respond promptly to customer inquiries via phone, chat, and email.
• Understand customer needs and recommend suitable service options.
• Resolve concerns with empathy and professionalism.

Skills

Communication skills

Problem-solving

Multitasking

Job description

We are hiring a Customer Support Advisor to join our remote team.

If you enjoy helping people, solving problems, and building relationships, this opportunity offers flexibility, professional development, and performance-based income.

As a commission-only role, your success is directly tied to your ability to deliver excellent service and convert customer interactions into meaningful results.

Key Responsibilities : Respond promptly to customer inquiries via phone, chat, and email Understand customer needs and recommend suitable service options Resolve concerns with empathy and professionalism Keep detailed logs of interactions and outcomes in CRM systems Meet performance goals tied to customer satisfaction and conversions What You Bring to the Table : Clear and effective communication skills A passion for helping people and solving issues Ability to multitask in a virtual environment Previous experience in customer support, call centers, or service industries preferred Self-discipline and motivation to work independently Perks of the Position : Commission-based structure with unlimited earning potential Remote work—manage your schedule and work from anywhere Training, tools, and support provided Growth opportunities based on performance This role is ideal for individuals who enjoy customer-facing work, are driven by results, and are looking to build a career from home with the freedom to grow on their own terms.