Remote Customer Service Specialist – Full Training & Benefits

Spade Recruiting; Pilot Butte; Remote; CAD 30,000 - 45,000; Full time

Job summary

A leading company seeks enthusiastic individuals for a client service role. This position supports clients by providing comprehensive product knowledge and managing inquiries. Full training is provided with opportunities for career advancement and a healthy work-life balance within a fully remote framework.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individual.
• Ability to handle customer service calls.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Respond to client requests for coverages.
• Create and explain individualized policies.

Skills

Customer service

Product knowledge

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.