Remote Customer Service Specialist – Full Training & Benefits

Spade Recruiting; Drayton Valley; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading company in Alberta is seeking a Customer Service Specialist to assist existing and prospective clients. The role involves responding to client requests and providing product knowledge while working from home. Comprehensive training is provided, alongside competitive compensation, paid weekly, and full benefits after three months.

Benefits

Full training provided

Competitive compensation

Paid weekly with bonuses

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals.
• Ability to work with multiple clients.
• Strong communication skills for client interactions.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Responds to client requests for coverages and provides outstanding service.
• Creates and explains individualized policies.

Skills

Customer service

Communication

Product knowledge

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Full benefits after 3 months.
• Values a healthy work-life balance

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Customer Service Specialist • Drayton Valley, Alberta