Remote Customer Service Specialist – Full Training & Benefits

Spade Recruiting; Brooks; Remote; CAD 40,000 - 50,000; Full time

Job summary

A reputable recruiting agency in Canada is seeking enthusiastic, self-driven individuals to assist clients by providing outstanding service and product knowledge. This role involves handling incoming calls and managing benefit enrollment. Full training is provided, with opportunities for career advancement and a focus on work-life balance. Competitive compensation and full benefits after 3 months are included.

Benefits

Full training provided

100% work from home

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

Qualifications

• Enthusiastic and self-driven individual.
• Ability to handle multiple clients throughout the day.
• Strong product knowledge.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverage.

Skills

Customer service skills

Communication

Time management

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.