Remote Customer Service Representative - $21.50 per hour

Junkluggers; Penticton; Remote; CAD 30,000 - 60,000; Part time

Job summary

Junkluggers is seeking a Universal Call Center Representative dedicated to exceptional customer service and sales. In this role, you will engage with customers and assist them in scheduling services while working flexible hours that suit your schedule. If you possess strong communication skills and a year of sales experience, join us in making a positive impact on the community and environment.

Qualifications

• At least 1 year of sales experience required.
• Strong verbal and written communication skills, including grammar and punctuation.

Responsibilities

• Assist customers in understanding Junkluggers services and scheduling.
• Handle customer interactions via phone, email, and text message.

Skills

Communication Skills

Empathy

Sales Skills

Job description

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

Universal Call Center Rep: These are sales representatives trained not only to excel in selling but also to handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them highly effective in providing both sales support and customer care.

• Earn $21.50 CAD per hour¹
• Assist customers in understanding The Junkluggers service and scheduling.
• Work a minimum of 20 hours per week. You can work more hours if desired.
• Set your own flexible schedule between Monday-Friday: 7:30am-11:00pm EST (Peak: 9am-4pm EST), Saturday: 7:30am-8:00pm EST, Sunday: 9:00am-8:00pm EST (Peak: 11am-3pm EST).
• Handle customer interactions through various channels, including phone, email, text message, and others.

Requirements:

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week following the Operating / Peak Hours stated above.
• Must not have an active contract with TCA.

The Junkluggers values collaboration, accountability, and integrity. These core attributes shape our company culture and guide us in delivering exceptional service. Join a community committed to excellence and making a real difference in people's lives.