Remote Customer Service Representative - $21.50 per hour

Junkluggers; Oshawa; Remote; CAD 30,000 - 60,000; Full time

Job summary

Junkluggers is seeking a Universal Call Center Rep focused on sales and customer support. This role involves assisting customers with inquiries and scheduling, requiring strong communication skills and sales experience. Flexible scheduling and a minimum of 20 hours per week are mandatory.

Qualifications

• 1 year of sales experience.
• Strong verbal and written communication skills.

Responsibilities

• Assist customers in understanding the Junkluggers service.
• Handle customer interactions via phone, email, and text message.

Skills

Empathy

Communication

Customer Care

Job description

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

Universal Call Center Rep

Our sales representatives are trained to excel in selling and handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them highly effective in providing both sales support and customer care.

• Earn $21.50 CAD per hour
• Assist customers in understanding The Junkluggers service and schedule
• Work a minimum of 20 hours per week; more hours are available if desired
• Set a flexible schedule between Monday-Friday 7:30am-11pm EST (Peak: 9am-4pm EST), Saturday 7:30am-8pm EST, Sunday 9am-8pm EST (Peak: 11am-3pm EST)
• Handle customer interactions through various channels, including phone, email, and text message

Requirements

At The Junkluggers, we value collaboration, accountability, and integrity. These core attributes shape our company culture and guide us in delivering exceptional service to our customers. Join a community committed to excellence and making a real difference in people's lives.

• At least 1 year of sales experience (required)
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required)
• Must work at least 20 hours per week during Operating/Peak hours specified above
• Must not have an active contract with TCA