Remote Customer Service Associate

American Income Life Insurance Company; Toronto; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading benefits provider in Toronto is looking for dedicated Benefits Representatives to assist customers with product information and service inquiries. Candidates should have a background in customer service or sales, possess excellent communication skills, and demonstrate the ability to build rapport. The role offers hands-on training, weekly pay, and opportunities for remote work.

Benefits

Hands-on training

Weekly pay

Bonuses

Residual income

Company-paid trips

Qualifications

• Previous experience in customer service or sales.
• Ability to build rapport with clients.
• Strong written and verbal communication skills.

Responsibilities

• Provide product and service information to customers.
• Answer customer questions regarding their coverage.
• Develop a knowledge base of evolving products.

Skills

Customer service skills

Sales experience

Communication skills

Multitasking ability

Rapport building

Job description

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!

The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:

• Helping customers by providing product and service information
• Answering customer questions regarding their coverage
• Developing and maintaining a knowledge base of the evolving products and services
• Regularly reviewing agreements to develop more cost-effective plans

Qualifications:

• Previous experience in customer service, sales, or related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

What we are looking for in a candidate:

• A sharp individual with an entrepreneurial mindset
• A team player who works well under pressure
• Professional communication skills

Benefits:

• Hands-on training
• Weekly pay
• Bonuses
• Residual income
• Company-paid trips
• Remote work opportunities

Apply now to learn more about what we do and how you can be part of our team today!

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