Remote Customer Service & Administrative Support Specialist

HRS Talent Solutions; Maple Ridge; On-site; CAD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an organized and dependable entry-level individual for a Customer Service & Administrative Support Assistant role. This remote position offers part-time or full-time schedules, with training provided and a focus on customer service, data entry, and general office support.

Ideal candidates are patient, detail-oriented, and capable of following written instructions, with strong written communication skills.

Qualifications

• Reliable computer or laptop and stable internet connection.
• Ability to follow written instructions.
• Comfort using email, web browsers, online forms, and basic web based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing assigned tasks according to provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Job description

HRS Talent Solutions is seeking an organized and dependable entry-level individual for a Customer Service & Administrative Support Assistant role. This remote position offers part-time or full-time schedules, with training provided and a focus on customer service, data entry, and general office support.

Ideal candidates are patient, detail-oriented, and capable of following written instructions, with strong written communication skills.