Remote Customer Service - $19.79 per hour

TSC; Winnipeg; Remote; CAD 30,000 - 60,000; Full time

Job summary

A retail service company is seeking dedicated and experienced Sales and Service Associates to work from home. In this role, you will provide top-tier customer service to inquiries via email and phone, investigate order concerns, and ensure a positive brand image. No prior experience is required, but the candidate must possess problem-solving skills, clear communication, and a positive attitude. Flexibility to create your own schedule is a key benefit.

Benefits

Earn $19.79 CAD per hour

Flexible scheduling

Paid training

No maximum limit of work hours

Qualifications

• No prior customer service or sales experience required.
• Must work a minimum of 20 hours per week.
• Pass a background check.

Responsibilities

• Respond to inquiries from retailers and customers via email and phone.
• Investigate order concerns and provide solutions.
• Adhere to metrics such as average handle time and quality.

Skills

Problem-solving skills

Clear communication

Persuasion skills

Patience

Attentiveness

Positive language

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service gig involves responding to and providing top-tier customer service to inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, and update information and reports. The successful candidate must adhere to metrics such as:

• Average handle time, productivity, and quality
• Maintaining a positive brand image for Today's Shopping Choice products during customer interactions

Benefits

• Earn $19.79 CAD per hour¹
• This gig is performed from the comfort of your own home
• Build your own schedule with flexible hours from 7:00 am to 2:00 am EST, 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

Requirements

• No prior customer service or sales experience required
• The position requires problem-solving skills, patience, attentiveness, clear communication, persuasion skills, positive language, product knowledge, reading customers, and closing ability
• Pass a background check
• Must work a minimum of 20 hours per week