Remote Customer Service - $19.79 per hour

TSC; Swift Current; Remote; CAD 30,000 - 60,000; Full time

Job summary

Today's Shopping Choice is hiring English Sales and Service Associates to deliver top-notch customer service from home. Candidates will engage with customers and retailers via email and phone, addressing order concerns and improving service quality while adhering to performance metrics. Flexible working hours and the potential for unlimited weekly hours make this a great opportunity for dedicated individuals.

Benefits

Flexible schedule

Earn $19.79 CAD per hour

Work from home

Paid training

No maximum limit of hours

Qualifications

• Must have problem solving skills and clear communication.
• Positive language and product knowledge are essential.
• Must pass background check and work at least 20 hours/week.

Responsibilities

• Responding to inquiries via email and phone.
• Investigating order concerns and providing solutions.
• Updating information and maintaining metrics.

Skills

Problem solving

Patience

Clear communication

Persuasion

Product knowledge

Reading customers

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

BENEFITS

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7 : 00am to 2 : 00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

REQUIREMENTS

• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week

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Customer Service • Swift Current, Saskatchewan