Remote Client Success Associate | Global Growth & Impact

MMC; Canada; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Autonomy & Flexibility

Bonding Leave

2 Charitable Days

Reward & Recognition Program

Corporate bonus/SIP

Coworking Space

Job summary

Safeguard Global is a remote and hybrid-first global company that enables a Work In Any Way culture, and we are hiring a Client Success Coordinator to join our global team.

You will manage a portfolio of 75–100 clients, driving satisfaction, adoption and retention while developing the skills to grow in the Client Success career path.

Ideal for recent graduates or early-career professionals with strong communication, a customer-first mindset, and collaborative teamwork.

Qualifications

• Recent graduates or early-career professionals welcomed.
• Strong written and verbal communication.
• Experience in customer support or success is a plus.

Responsibilities

• Serve as day-to-day contact for a portfolio of 75–100 clients.
• Support client satisfaction, product adoption, and retention.
• Document activities in CRM systems and Salesforce.
• Identify growth opportunities and coordinate with leadership.
• Collaborate with Client Care and Operations to ensure service delivery.

Skills

Communication

Organizational skills

Portfolio management

Customer focus

Relationship building

CRM experience

Team collaboration

Attention to detail

Learning mindset

Problem solving

Tools

Salesforce

Job description

Safeguard Global is a remote and hybrid-first global company that enables a Work In Any Way culture, and we are hiring a Client Success Coordinator to join our global team.

You will manage a portfolio of 75–100 clients, driving satisfaction, adoption and retention while developing the skills to grow in the Client Success career path.

Ideal for recent graduates or early-career professionals with strong communication, a customer-first mindset, and collaborative teamwork.