[Remote] Client Implementation Specialist - Billing/Financial Software

Client Implementation Specialist – Billing/Revenue/Financial Software

Location: must reside in Canada

Salary: $100,000 - $120,000 CAD

Job Type: Full-Time | Remote

Typical Hours: Monday-Friday; ~45 hours/week

Travel: 1-2 times per year (Internationally, and to US)

Start Date: ASAP

Sponsorship is not available

Client Implementation Specialist – Billing/Revenue/Financial Software Description

Our client, a high-growth SaaS company, is seeking a Client Implementation Specialist to join their team remotely in Canada. You will manage multiple implementation projects, assisting clients in automating billing and revenue operations. This client-facing role involves working closely with finance and RevOps leaders to configure solutions, integrate platforms, and ensure successful go-lives. Experience in implementing customized B2B billing, revenue, or financial software for external clients and a passion for problem-solving are essential.

Responsibilities

1. Lead client implementation projects from requirements gathering to go-live.
2. Collaborate with finance, RevOps, and C-suite stakeholders to align business needs.
3. Configure system settings and integrations, ensuring compliance with requirements.
4. Identify client use cases and tailor technical solutions accordingly.
5. Manage data migration, field mapping, and revenue recognition configurations.
6. Oversee multiple projects simultaneously, ensuring deadlines are met.
7. Partner with internal teams, including solution architects and product specialists.
8. Provide support during hypercare to ensure a smooth transition.

Qualifications

• 2+ years of experience in implementing customized billing, revenue, or financial platforms.
• Experience with various billing models, revenue recognition, or deferred revenue.
• Experience with multiple customer-facing implementations.
• Basic understanding of accounting principles and financial operations.
• Proficiency in MS Excel.
• Ability to travel internationally.

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