(Remote) Business Application Consultant

N. Harris Computer Corporation - CAD; Ontario; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading company in utility software solutions is seeking a Business Application Consultant to implement billing software for clients in the Utility industry. This remote role requires strong problem-solving skills and the ability to manage multiple projects, with opportunities for professional growth and a collaborative team environment.

Benefits

Challenging projects

Professional growth opportunities

Strong team environment

Qualifications

• 5+ years of experience in the Utilities industry or application consulting.
• Experience collaborating with business and IT groups.
• Proven ability to manage multiple projects independently.

Responsibilities

• Configure software applications to meet client requirements.
• Provide quality implementation services focusing on customer service.
• Build and maintain effective relationships with clients.

Skills

Problem-solving

Communication

Time management

Job description

NorthStar's Professional Services team is seeking a Business Application Consultant to join us in implementing billing software solutions for our clients in the Utility industry. Duties will include configuring our software application to meet our client’s business requirements, testing, and training services.

This remote role welcomes candidates anywhere in Canada and the US. NorthStar collaborates with clients throughout North America and the Caribbean. The work schedule is based on the Eastern Time Zone. Some travel will be required.

What will be your impact?

• Provide quality implementation services to our clients, focusing on customer service, business expertise, and time management.
• Progress into a lead delivery role by starting with testing and configuration, then moving into training and discovery phases.
• Map client requirements to industry best practices to improve efficiencies using NorthStar solutions.
• Innovate the Professional Services methodology by sharing insights on implementation best practices and participating in process improvement cycles.
• Build and maintain effective relationships with clients, partners, vendors, and internal team members.

What we are looking for :

• 5+ years of experience in the Utilities industry or in application consulting within a software solution environment.
• Experience collaborating with both business and IT groups.
• Strong problem-solving skills with the ability to analyze information and make informed, independent decisions quickly.
• Proven ability to manage multiple projects independently within a team environment.
• Excellent interpersonal and communication skills.

What would make you stand out :

• Experience in the Utilities industry or with Utility Billing and CIS applications is highly desirable.
• Experience with NorthStar CIS and/or add-on applications is a strong asset.

What we can offer :

• Challenging projects and opportunities for professional growth.
• A strong team environment.
• The chance to impact business processes and practices.
• And more!

About our business

NorthStar Utilities Solutions has served the utility community in North America and the Caribbean for over 40 years. Our team’s dedication has driven continuous growth and innovation. We pride ourselves on delivering exceptional customer service and leading the industry. We seek problem solvers who embrace technology and understand complex ideas.

Click to learn more about NorthStar Utilities Solutions.

How to apply

If interested in this Application Consultant position, click 'Apply Now' to submit your application online. If this role isn’t a perfect fit, explore our other opportunities or submit your resume to our Harris Talent Network for future openings.

About Harris :

Harris is a leading provider of mission-critical software to the North American public sector. As a subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on TSX), Harris specializes in utility, local government, school districts, public safety, and healthcare software. Our success stems from proprietary software investments and market expertise. We continue to grow through reinvestment in our people, products, and acquisitions.