(Remote) Business Application Consultant

NorthStar's Professional Services team is seeking a Business Application Consultant to join us in implementing billing software solutions for our clients in the Utility industry. Duties will include configuring our software application to meet our client’s business requirements, testing and training services.

This remote role welcomes candidates anywhere in Canada and the US. NorthStar collaborates with clients throughout North America and the Caribbean. The work schedule is based on the Eastern Time Zone. There will be some travel required.

What will be your impact?

1. Provide quality implementation services to our clients, with a strong focus on customer service, business expertise, and time management.
2. Expand into a lead delivery role by beginning with testing and configuration, and moving into training and discoveries.
3. Map the requirements of the client to industry best practices in order to improve efficiencies using the NorthStar solutions.
4. Innovate the Professional Services methodology by providing insight on implementation best practices and participate in our process improvement cycles.
5. Build and maintain effective relationships with clients, partners, vendors, and internal team members.

What we are looking for:

1. 5+ years of experience working in the Utilities industry or 5+ years of application consulting experience in a software solution environment.
2. Experience working with both business and IT groups.
3. Strong problem-solving skills with the ability to analyze information and make informed, independent decisions quickly and effectively.
4. Proven ability to work independently on multiple projects in a team environment.
5. Excellent interpersonal and communication skills.

What would make you stand out:

1. Experience in the Utilities industry or with Utility Billing and CIS applications is a strong asset.
2. Experience with the NorthStar CIS and/or add-on applications is a strong asset.

What we can offer:

1. Opportunity for challenging projects and professional growth.
2. Strong team environment.
3. Ability to make impact in business processes and practices.
4. And more!

About our business:

NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for more than 40 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology, and grasp complex ideas.

How to apply:

If you want to apply to this Application Consultant job, click 'Apply Now' to apply online. If this role does not align with your career goals, feel free to review all our current opportunities or submit your resume to our Harris Talent Network for future opportunities.