Remote Bilingual French Customer Service Agents

TigerTel; Dartmouth; Remote; CAD 30,000 - 60,000; Full time

Job summary

TigerTel is seeking energetic Bilingual French Call Centre Customer Service Agents to work from home. You will manage client calls, provide information, and ensure outstanding customer service. The role offers paid training and great benefits after probation. A positive attitude and strong communication skills are essential for success.

Benefits

RRSP with company matching

Health and dental insurance

Paid time off

Vision insurance

Qualifications

• Detail-oriented individual who is a team player.
• Good grammar and spelling in both English and French.
• Computer skills in a Windows-based environment.

Responsibilities

• Manage inbound calls professionally and accurately.
• Greet callers and handle customer requests.
• Prioritize and route critical messages effectively.

Skills

Attention to detail

Customer Service

Bilingual (English and French)

Education

High School Diploma or equivalent

Job description

Map Communications

Nos avantages offerts :

• REER
• Assurance maladie

Hiring Full Time Bilingual French Call Centre Customer Service Agents - Work from Home

Map Communications

Starting wage $22 / hour

Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

Are you able to do what is necessary to achieve YOUR personal goals?

Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

We are looking for energetic and professional individuals with great attention to detail to join our team.

We provide paid-training, great on-going support and health and dental benefits / RRSP upon completion of probation.

Key Responsibilities

• Managing inbound phone calls from our clients (we are not a telemarketing centre)
• Professionally greet callers, provide and request required information
• Relay and route critical messages to on-call personnel by prioritizing emergency calls
• Responding to customer requests professionally and with accurate information

General Job Requirements

• A friendly and upbeat voice and a positive attitude
• Good grammar and spelling as well as a professional demeanor
• Computer skills in a Windows-based environment
• Punctual with great attendance
• Fast learner and be able to type well (at least 35 words per minute)
• High school or equivalent (Preferred)
• Be a 'team player'!

Our positions requires candidates that are very detail oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

Compensation

22.00 per hour

Our Benefits include :

• RRSP with (company matching)
• Health Insurance
• Paid Time Off
• Vision Insurance

Benefit Conditions :

• Waiting period may apply
• Only full-time employees eligible

Shifts Offered :

• Full Time (35-40 hours) per week
• Shifts between 8am-11pm EST
• You must be available to work weekends
• Daytime and Evening shifts available to include a minimum of Sunday, Saturday and Monday.

During Training :

We will be training you remotely via zoom.

Training will last approximately one week.

Don't miss out on this opportunity - apply today!

Speed Test

Before applying, please conduct a free speed test online. As stated, you will NOT be able to work off Wi-Fi, HOWEVER, for this speed test, you can use Wi-Fi on your smart phone, tablet or personal computer.

Instructions :

• Make sure you are connected to Wi-Fi and not cellular.
• When download speed is final, click "Show More Info" to begin testing upload speed.
• Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position.

To Apply :

• Click Apply Now and answer any questions provided.
• We will be in contact with you with the next steps, which will include Indeed Assessments that will be sent to you via email / your Indeed account. You must complete the assessments to proceed to the next step.

We look forward to hearing from you!

Location :

• Dartmouth, NS

Work Remotely :

Job Types : Full-time, Permanent

Salary : $22.00 per hour

Benefits :

Embauche d'agents de service à la clientèle bilingues à temps plein pour centres d'appels français - Travail à domicile

Map Communications

Salaire de départ 22 $ de l'heure

Êtes-vous à la recherche d'une entreprise à laquelle vous pouvez croire et qui est prête à s'investir à 100% pour faire bouger les choses?

Êtes-vous à la recherche d'une entreprise qui CROIT EN VOUS et qui souhaite vous aider à atteindre vos objectifs de carrière?

Êtes-vous capable de faire ce qui est nécessaire pour atteindre VOS objectifs personnels?

Voulez-vous apprendre, grandir, produire et être respecté par vos collègues pour les talents que vous apportez à l'organisation?

Nous sommes à la recherche de personnes énergiques, accueillants et professionnelles avec une grande attention aux détails pour joindre à notre équipe.

Nous offrons une formation rémunérée, ainsi qu'un support permanent de qualité.

Responsabilités Principale

• Gérer les appels de nos clients (nous ne sommes pas un centre de télémarketing)
• Répondre de manière professionnelle aux appelants, fournir et prendre de l'information des appelants
• Recevoir et acheminer les messages critiques vers le personnel de garde en priorisant les appels d'urgence
• Répondre aux demandes des clients de manière professionnelle et précis

Les aptitudes requises et recherchées

Attitude positive et enthousiaste

Une très bonne maitrise de la grammaire anglaise et française

Être à l'aise à l'informatique, notamment avec le système d'exploitation Windows

Être ponctuel

Capacité d'apprentissage rapide et savoir écrire 36 mots par minute

Diplôme d'études secondaire ou équivalent (préférable)

Aimer travailler en équipe

Nos positions exigent des candidats qui possèdent une grande attention aux détails et au traitement logique. Nous gérons des appels qui proviennent de plusieurs clients en Amérique du Nord. Il y aura ainsi de nombreuses activités et de défis à résoudre quotidiennement.

Salaire

22.00$ de l'heure

Nos avantages offerts :

REER

Assurance dentaires

Assurance maladie

Congés payées

Assurance des soins de la vue

Conditions relatives aux prestations :

Nos avantages sont offerts aux employées à temps plein, après une période d'attente

Quarts de travail offerts :

Temps plein (35 à 40 heures) par semaine, de 8h00 et 23h00 HNE

Disponibilité 24h / 24 et 7j / 7

Vous devez être disponible pour travailler les fins de semaine

Quarts de travail de jour et de soir disponibles pour inclure au minimum le dimanche, le samedi et le lundi.

Pendant la formation :

Nous vous formerons à distance via zoom.

Formation approximative d'une semaine.

Après la formation, environ deux à trois semaines

Ne manquez pas cette occasion - postulez dès maintenant

Postulez

Cliquez sur postulez maintenant et répondre aux questions fournies

Nous serons en contact avec vous pour les prochaines étapes, qui consiste d'une évaluation sur Indeed envoyée par courriel / ou sur votre compte Indeed. Vous devez effectuer les évaluations pour passer à la prochaine étap

TigerTel est un employeur souscrivant au principe de l'égalité des chances, qui s'engage à offrir des opportunités d'emploi égales à tous les candidats et employés, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine nationale, à l'âge, au handicap, au statut d'ancien combattant ou à toute autre caractéristique protégée par la loi applicable.

Hiring Full Time Bilingual French Call Centre Customer Service Agents - Work from Home

Map Communications

Starting wage $22 / hour

Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

Are you able to do what is necessary to achieve YOUR personal goals?

Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

We are looking for energetic and professional individuals with great attention to detail to join our team.

We provide paid-training, great on-going support and health and dental benefits / RRSP upon completion of probation.

Key Responsibilities

Managing inbound phone calls from our clients (we are not a telemarketing centre)

Professionally greet callers, provide and request required information

Relay and route critical messages to on-call personnel by prioritizing emergency calls

Responding to customer requests professionally and with accurate information

General Job Requirements

A friendly and upbeat voice and a positive attitude

Good grammar and spelling as well as a professional demeanor

Computer skills in a Windows-based environment

Punctual with great attendance

Fast learner and be able to type well (at least 35 words per minute)

High school or equivalent (Preferred)

Be a 'team player'!

Our positions requires candidates that are very detail oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

Compensation

22.00 per hour

Our Benefits include :

RRSP with (company matching)

Dental Insurance

Health Insurance

Paid Time Off

Vision Insurance

Benefit Conditions :

Waiting period may apply

Only full-time employees eligible

Shifts Offered :

Full Time (35-40 hours) per week

Shifts between 8am-11pm EST

24 / 7 availability

You must be available to work weekends

Daytime and Evening shifts available to include a minimum of Sunday, Saturday and Monday.

During Training :

We will be training you remotely via zoom.

Training will last approximately one week.

Don't miss out on this opportunity - apply today!

Speed Test

Before applying, please conduct a free speed test online. As stated, you will NOT be able to work off Wi-Fi, HOWEVER, for this speed test, you can use Wi-Fi on your smart phone, tablet or personal computer.

Instructions :

Make sure you are connected to Wi-Fi and not cellular.

Go to fast on any browser. The test will begin to load automatically. Let it run until it gives you a final download speed.

When download speed is final, click "Show More Info" to begin testing upload speed.

Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position.

To Apply :

Click Apply Now and answer any questions provided.

We will be in contact with you with the next steps, which will include Indeed Assessments that will be sent to you via email / your Indeed account. You must complete the assessments to proceed to the next step.

We look forward to hearing from you!

Location :

Dartmouth, NS

Work Remotely :

Job Types : Full-time, Permanent

Salary : $22.00 per hour

Benefits :

Dental care

Extended health care

RRSP match

Vision care

Experience :

Customer Service : 1 year (Required)

Call Centre Experience : 1 year (Preferred)

Education :

Secondary School (Required)

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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