Remote Bilingual French Call Centre Agent

TigerTel; Dartmouth; Remote; CAD 30,000 - 60,000; Part time

Job summary

TigerTel is seeking Part Time Bilingual French Call Centre Customer Service Agents to work from home. The role involves managing inbound calls, providing excellent customer service, and requires great attention to detail. With competitive pay and remote training, this opportunity is perfect for dedicated individuals looking to grow in a supportive environment.

Benefits

REER

Health Insurance

Qualifications

• Customer Service experience required.
• Call Centre experience preferred.
• Quick learning and team player.

Responsibilities

• Manage inbound phone calls and provide information.
• Professionally greet callers and prioritize messages.
• Respond accurately to customer requests.

Skills

Attention to detail

Customer Service

Positive attitude

Professional demeanor

Typing (min 35 words/min)

Education

Secondary School

Job description

Map Communications

Nos avantages offerts :

• REER
• Assurance maladie

Hiring Part Time Bilingual French Call Centre Customer Service Agents - Work from Home

Map Communications

Starting wage $22 / hour

Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

Are you able to do what is necessary to achieve YOUR personal goals?

Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

We are looking for energetic and professional individuals with great attention to detail to join our team.

We provide paid-training, great on-going support.

Key Responsibilities

• Managing inbound phone calls from our clients (we are not a telemarketing centre)
• Professionally greet callers, provide and request required information
• Relay and route critical messages to on-call personnel by prioritizing emergency calls
• Responding to customer requests professionally and with accurate information

General Job Requirements

• A friendly and upbeat voice and a positive attitude
• Good grammar and spelling as well as a professional demeanor
• Computer skills in a Windows-based environment
• Punctual with great attendance
• Fast learner and be able to type well (at least 35 words per minute)
• High school or equivalent (Preferred)
• Be a 'team player'!

Our positions requires candidates that are very detail oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

Compensation

22.00$ per hour

Shifts Offered :

• You must be available to work weekends
• Daytime and Evening shifts available to include a minimum of Sunday, Saturday and Monday.

During Training :

We will be training you remotely via zoom.

Training will last approximately one week.

Don't miss out on this opportunity - apply today!

Speed Test

Before applying, please conduct a free speed test online. As stated, you will NOT be able to work off Wi-Fi, HOWEVER, for this speed test, you can use Wi-Fi on your smart phone, tablet or personal computer.

Instructions :

• Make sure you are connected to Wi-Fi and not cellular.
• When download speed is final, click "Show More Info" to begin testing upload speed.
• Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position.

To Apply :

• Click Apply Now and answer any questions provided.
• We will be in contact with you with the next steps, which will include Indeed Assessments that will be sent to you via email / your Indeed account. You must complete the assessments to proceed to the next step.

We look forward to hearing from you!

Work Remotely :

Job Types : Part Time, Permanent

Experience :

• Customer Service : 1 year (Required)
• Call Centre Experience : 1 year (Preferred)

Education :

• Secondary School (Required)

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.