Remote Account Manager (1 year contract) / Responsable de comptes ßdistance (contrat d'un an)

Intervet Canada; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading veterinary company is seeking a Remote Account Manager to communicate with veterinary customers and promote their companion animal products. The role involves relationship building, territory management, and achieving sales objectives. Candidates should have a Bachelor's degree and experience in the pharmaceutical or animal health industry. This is a remote position and requires excellent communication and negotiation skills.

Qualifications

• Experience in pharmaceutical sales or animal health industry preferred.
• Experience in small animal veterinary practice is an asset.
• French (written and spoken) if located in Quebec; English required for provinces outside Quebec.

Responsibilities

• Understand customer needs and communicate accurate product information.
• Develop strategic methods of communication and relationship building.
• Manage territory data through CRM and perform administrative duties.
• Engage with Key Account contacts during marketing initiatives.

Skills

Strong negotiation skills

Excellent written and oral communication

Proficient in office technology

Understanding of the animal health industry

Comfortable with new technologies

Education

Bachelor degree; Science degree preferred

Veterinary Technician Diploma

Tools

CRM software

Job description

Overview

The Remote Account Manager is responsible for communicating with veterinary customers to initiate and sustain sales relationships and promote the companion animal line of products and services to meet and exceed customer needs. The Remote Account Manager is also responsible for achieving the annual sales and business objectives within the established business plan for the territory. The role requires developing effective working relationships with all account managers in the region (Ontario, excluding the Ottawa area) and optimizing interactions with customers to increase sales and market penetration.

Responsibilities

• Understand customer needs and communicate accurate product information and support through targeted communications and call activities to increase sales and market penetration.
• Develop strategic and innovative methods of communication and relationship building to strengthen clinic partnerships.
• Align communications to the Customer-Centered Selling model and determine the next best event to follow up with the customer in a timely manner.
• Conduct webinars, attend product and sales training, and participate in conferences and conventions.
• Engage with Key Account contacts during various marketing initiatives as needed.
• Manage territory data through CRM and other relevant territory management tools.
• Perform administrative duties including territory planning, account planning, call planning, performance monitoring, daily calls recording, expense management, and shipment requests from clients.
• Collaborate across teams and contribute to performance metrics tied to territory success, targeted promotions, and operating objectives.

Qualifications

• Bachelor degree; Science degree preferred. Veterinary Technician Diploma acceptable.
• Pharmaceutical sales or animal health industry experience preferred.
• Experience in small animal veterinary practice as an animal health technician or veterinarian is an asset.
• Strong understanding of the animal health industry and veterinary practice operations is an asset.
• Proficient in office technology and related software; excellent written and oral communication skills.
• Comfortable with new technologies.
• Strong negotiation skills.
• French (written and spoken) if located in Quebec; English required for provinces outside Quebec.

Contract and Language

• This is a 1-year contract role.
• Remote; travel and other requirements as applicable.

Company Values and Equal Opportunity

We embrace diversity and are committed to fostering an inclusive and diverse workplace. We are an equal opportunity employer. We encourage colleagues to respectfully challenge one another and work collectively to solve problems.

Additional Details

Note: This description reflects the responsibilities and qualifications based on the information provided and may not include every duty of the role. Only relevant, non-boilerplate information is retained for clarity.