Reminiscence/Memory Care Manager

Sunrise Senior Living - Canada; North Vancouver; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading senior living community as a Reminiscence Coordinator, where you will lead the reminiscence neighborhood, ensuring quality care and support for residents with dementia. This role involves managing staff, developing care plans, and collaborating with families to enhance resident well-being. You will also oversee compliance with regulations and financial management, contributing to a fulfilling environment for both residents and staff.

Benefits

Medical

Dental

Vision

Life Insurance

Disability

Retirement

Paid Time Off

Tuition Reimbursement

Bonuses

Qualifications

• Supervisory experience preferred.
• Ability to handle multiple priorities.

Responsibilities

• Lead the operation of the reminiscence neighborhood.
• Manage recruitment, supervision, training, and coaching of staff.
• Ensure compliance with clinical indicators and safety standards.

Skills

Communication

Organizational

Flexibility

Education

College Degree

Job description

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, but you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

COMMUNITY NAME

Sunrise at Lonsdale Square

JOB OVERVIEW

The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each resident’s Individualized Service Plan (ISP)/Individualized Care Plan (ICP), programming, providing outreach and support to families, and being resourceful with the Family Resource Library and Alzheimer’s disease information. The role also involves championing the care manager concept, assisting in recruiting, hiring, training team members, and overseeing staffing, scheduling, and performance management.

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

• Support Sunrise’s Mission, Principles of Service, and Core Values, emphasizing the value of human life.
• Lead the operation of the reminiscence neighborhood(s) in compliance with laws, standards, and regulations.
• Champion the Resident Centered model and reminiscence programming.
• Collaborate with the Activities and Volunteer Coordinator to ensure diverse, individualized activities are available and engaging for residents.
• Design and facilitate dementia-appropriate activities focusing on creating pleasant days.
• Partner with the Resident Care Director to address residents’ clinical needs.
• Review resident preferences and needs before move-in and facilitate Family Meetings.
• Develop and oversee the ISP/ICP and Daily Assignment Sheets to ensure quality service delivery.
• Manage assessments to determine care levels and staffing needs.
• Plan family events and services.
• Monitor resident condition changes and communicate appropriately with families and physicians.
• Document pertinent information in Daily Logs and establish relationships with Alzheimer’s organizations.
• Coordinate educational support and facilitate family support groups.
• Ensure compliance with clinical indicators and safety standards.

Quality Assurance and Regulatory Compliance:

• Ensure community compliance with all applicable laws and standards.
• Develop corrective action plans for deficiencies.
• Stay informed of current laws and regulations and ensure adherence.
• Promote safety procedures and OSHA compliance.

Financial Management:

• Assist in presenting community services and in budget preparation.
• Manage department budget, review financial statements, and control expenses.
• Coordinate staffing to optimize resources and cross-training.

Training, Leadership, and Team Member Development:

• Manage recruitment, supervision, training, coaching, and discipline of staff.
• Ensure completion of all required documentation and training.
• Participate in Sunrise University and present training modules.
• Achieve team engagement goals and conduct performance reviews.
• Attend meetings and stay updated on professional developments.

Qualifications:

Candidates should have a college degree (preferred), supervisory experience (preferred), and the ability to handle multiple priorities. Effective communication, organizational, and computer skills are essential. Flexibility to work weekends, evenings, and various hours is required.

ABOUT SUNRISE

Join us to make a meaningful impact, celebrate your unique contributions, and enjoy comprehensive benefits including health plans, retirement, paid time off, and more. We support your professional growth and personal well-being to help you shine in your career and life.

Additional Information

• Benefits: Medical, Dental, Vision, Life, Disability, Retirement, Employee Assistance, Paid Time Off, Tuition Reimbursement, Bonuses.
• Accessibility: Sunrise provides accommodations upon request during the recruitment process.