Relief Support Staff - Berkana House CRF

Calgary John Howard Society; Calgary; On-site; CAD 42,000 - 52,000; Full time

Job summary

The Calgary John Howard Society (CJHS) is seeking a Relief Support Worker for Berkana House, a women’s Community Residential Facility in Calgary. You will help ensure the well‑being, safety and security of residents and the facility, including on-site supervision and after-hours coverage.

Reporting to the Team Lead, you will provide ongoing support through conversation, role‑modeling, and activities that promote positive reintegration, using trauma‑informed practice and strong boundaries.

Qualifications

• Post-secondary education or relevant experience.
• Understanding of women-centered practice in the criminal justice system.
• Ability to work all shifts including awake overnights and obtain a criminal record check.
• Brain Story Certification is an asset.

Responsibilities

• Ensure well-being, safety and security of residents and the facility.
• Provide ongoing support through conversation, role modeling and activities for positive reintegration.
• Supervise resident activities in-house and in the community.
• Maintain boundaries and crisis prevention capabilities as part of care.

Skills

Trauma-informed practice

Strong boundaries

Effective communication skills

Crisis prevention

Intervention skills

Problem solving

Education

Post-secondary education

Job description

The Agency

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Program

Berkana House is a Community Residential Facility (CRF) for women on conditional release. Berkana House fosters a holistic environment of healing, empowerment and respect. We are dedicated to supporting women in positively transitioning from the institution back to the community. Berkana House offers a mother-child program and children may reside at Berkana House. Staff are on site and available 24 hours a day.

The Position

Reporting to the Team Lead, the Relief Support Worker is responsible for ensuring the well-being, safety and security of residents and the facility. This will consist of offering ongoing support to residents through conversation, role modeling behaviours, and engaging in activities to promote positive reintegration. Supervision of resident activities both in the house and the community is also an integral part of the position. Working from a trauma-informed practice is imperative to the role. As this is a residential facility, other duties will be required, including basic household chores.

The successful candidate will have relevant post-secondary education and/or relevant experience. They will demonstrate an understanding of women-centered practice in the criminal justice system. The successful candidate will have strong boundaries, effective communication skills, as well as crisis prevention and intervention skills along with a strong ability to problem solve. In addition, the candidate will be available to work all shifts including awake overnights, and have a current criminal record check. Brain Story Certification is considered an asset.

Applications will be accepted until a suitable candidate is found.