Relief Personal Support Worker

Dixon Hall; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

Dixon Hall seeks a Relief Personal Support Worker in Toronto to assist frail or ill residents in daily living activities, provide companionship, and ensure health monitoring. Candidates must hold a PSW certificate and have at least one year of relevant experience. This role involves both personal care and household management, emphasizing interpersonal skills and emergency responsiveness.

Qualifications

• Minimum 1 year experience as a PSW.
• Background in nursing is an asset.
• First Aid/CPR Training is an asset.

Responsibilities

• Assisting residents with daily living activities.
• Providing companionship and emotional support.
• Recording resident’s service plans and health changes.

Skills

Interpersonal Skills

Personal Care

Household Management

Emergency Response

Communication Skills

Education

Personal Support Worker Certificate

Job description

Employment Type:Relief
Department: Seniors and Children & Youth Services
Union: Included (CUPE Local 2497)
Salary: $24.27/hr
File #: 25-SCY-22 (2 Open)
Posting Date: June 18, 2025
Posting Close: July 02, 2025

Position Summary

Reporting to the Supervisor, Assisted Living and Home Support Programs, the Relief Personal Support Worker (PSW) assists residents who are frail or ill to complete activities of daily living. The Relief PSWs follows a pre-determined service plan that usually involves a combination of personal care and essential homemaking tasks. The PSWs may be required to work with clients who smoke or have pets in the home.

The Relief PSWs also provides important companionship and emotional support. The Relief PSWs is responsible for observing and reporting any changes in residents’ health or social status and for keeping records of each resident’s service plan. The Relief PSWs responds to all requests for emergency assistance and is responsible for assessing the type of emergency and intervention required. The Relief PSW should be capable of working with clients of diverse social, cultural, and language backgrounds.

Duties and Responsibilities

Personal Support Services:

• Completing personal care tasks such as assisting residents with bathing, dressing/undressing, toileting, skin care, mouth care, hair care, etc.
• Assisting residents with mobility needs, including transfers, turning/positioning, exercising, and ambulation.
• Assisting residents with taking pre-measured medications.

Essential Homemaking:

• Completing household management tasks such as laundry, grocery shopping, bed-making, washroom cleaning, vacuuming, mopping and meal preparation.

Emergency Response:

• Participating in emergency response (i.e. carrying program cell phone while on duty).
• Responding to calls for help; assessing the situation and determining initial interventions.
• Providing emergency first aid and/or CPR until EMS arrives
• First Aid and CPR training provided by Dixon Hall as required.

Communication:

• Record-keeping responsibilities: entering data each shift in the staff communication log and the resident’s log.
• Keeping Care Coordinator and/or Manager up-to-date on changes in resident’s situation.
• Paper work and/or administrative duties may be required on certain shifts.
• Support Systems and Professional Development:
• Attending staff meetings, performance reviews, and supervision meetings as scheduled.
• Participating in briefings to relief staff during shift changes.
• Attending in-house training opportunities as scheduled.
• Other duties as required.

Qualifications

• Personal Support Worker certificate or equivalent training and experience. Minimum of 1 year experience as a PSW (required).
• Background in nursing will be an asset.
• First Aid/CPR Training will be an asset.
• Excellent interpersonal, personal care and household management skills.
• Strong English language skills, verbal and written communication skills; knowledge of other languages anasset.
• Knowledge of Gerontology and Mental Health issues will be an asset.
• Ability to respond and act on emergency situations
• Demonstrated ability to work independently and collaboratively as part of a team.
• Must be qualified to work in Canada legally for the employer.
• Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.
• Must have up-to-date vaccinations against COVID-19 with a vaccine that has been approved for use in Canada.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.