Relief Housekeeping Supervisor

Gateway Casinos & Entertainment; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic and supportive team at an industry-leading entertainment company where your commitment to cleanliness and customer service will shine. This role involves maintaining high cleanliness standards across the casino facility while inspiring a team to deliver exceptional guest experiences. You'll have the opportunity to grow your career in a fun environment that values your contributions. With ongoing training and leadership programs, you can thrive in a workplace that celebrates your unique skills and vision. If you're ready to make a difference in a vibrant setting, this is the perfect opportunity for you!

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Supportive work environment

Qualifications

• 1+ years of experience in a related field with a strong focus on customer service.
• Ability to lift and move cleaning equipment and maintain a fast pace.

Responsibilities

• Perform cleaning and sanitation activities for public and employee areas.
• Maintain cleanliness of building floors, furniture, and fixtures.

Skills

Customer Service

Organizational Skills

Interpersonal Skills

Analytical Skills

Communication Skills

Conflict Resolution

Physical Fitness

Education

Secondary School Diploma

Job description

Job Type: Relief

Wage Rate: $18.11 per hour for hours worked as a Housekeeper and $19.11 for hours worked as a Housekeeping Supervisor

The Gateway to Your Future

Are you committed to customer service and love contributing to a clean environment? This may be the position you have been looking for. You will be responsible for maintaining a high standard of cleanliness in all areas of the casino facility. You will inspire a team to deliver exceptional guest experiences and maintain our high standards. As an industry leader, Gateway offers a dynamic, exciting and supportive work environment. If this sounds like the right opportunity, we look forward to hearing from you and potentially providing you the chance to grow your career in an expanding national company that values its team.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Performs cleaning and sanitation activities for public and employee areas
• Cleans building floors, furniture, fixtures and any equipment
• Services, cleans, and provides supplies to restrooms
• Practices safe work procedures and health and safety policies ensuring a safe and hazard free environment
• Reports any maintenance or safety issues

What You Bring

• A secondary school diploma or comparable combination of equivalent working experience and education
• Experience in the related field of one (1) or more years
• Proven high level of Customer Service
• Organizational, interpersonal, analytical and communication skills
• The ability to work evenings, weekends and shift work
• Ability to lift, push, pull and move house cleaning equipment and supplies
• Good physical fitness to maintain a constant pace of manual work
• General knowledge of cleanliness and sanitation
• Previous supervisory experience including scheduling, training, development, performance appraisals and administering disciplinary actions is preferred
• Superior people management skills, customer service, conflict resolution skills and dedication to customer satisfaction is preferred

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (u201CGatewayu201D) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.