Reliability Analyst

AIR CANADA; Dorval; On-site; CAD 75,000 - 110,000; Full time

Job summary

Air Canada is seeking a Reliability Analyst to extract and analyze aircraft reliability data to improve fleet performance for Air Canada and Air Canada Rouge. The role involves supporting ETOPS initiatives, coordinating data from multiple departments, and delivering actionable insights to leadership.

The analyst will work with Engineering, Fleet Management, and Flight Operations to identify trends, develop mitigation plans, and present findings to stakeholders.

Qualifications

• College or university degree in engineering, aeronautics, statistics, data analysis, aircraft maintenance, or a related field.
• Ability to independently conduct investigations and analyses using multiple data sources with minimal supervision.
• Excellent critical thinking, analytical, and problem-solving skills.
• Ability to identify failure patterns, recurring defects, emerging trends, and potential failure modes from technical analyses.
• General knowledge of aircraft systems and maintenance practices.

Responsibilities

• Collect and analyze monthly and quarterly reliability statistics for each fleet, by ATA chapter and system.
• Monitor and analyze reliability performance of Air Canada and Air Canada Rouge fleets, including ETOPS parameters.
• Identify risks related to fleet, system, and component reliability and report areas requiring attention.
• Formulate technical recommendations and improvement plans for discussion with Engineering, Fleet Management, and Supply Chain.
• Coordinate data collection from multiple departments and prepare ETOPS reports and presentations.

Skills

Analytical thinking

Data analysis

Communication

Team collaboration

Problem solving

Education

Engineering or Aeronautics degree

Statistics or data analysis degree

Tools

Power BI

Skywise

AirbusWorld Apps

MyBoeingFleet Apps

Job description

Belonging to Air Canada is to belong to a Canadian icon, Air Canada recently voted best airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

The Reliability Analyst will extract and analyze aircraft reliability data to improve the reliability performance of the Air Canada and Air Canada Rouge fleet. The incumbent reports to and works closely with the Manager - Reliability & ETOPS in all activities related to the establishment and management of the reliability and Extended-range Twin-engine Operational Performance Standards (ETOPS) program.

The Reliability Analyst will work closely with the Reliability and ETOPS Manager to support the development, monitoring, and continuous improvement of Air Canada's fleet reliability program from a maintenance perspective. The position also includes support for Air Canada's ETOPS program. General responsibilities of the Reliability Analyst include, but are not limited to:

Responsibilities:

• Collect and analyze monthly and quarterly reliability statistics for each fleet, by ATA chapter and system, to establish priorities and participate in Fleet Reliability Working Groups.
• Monitor and analyze the reliability performance of Air Canada and Air Canada Rouge fleets, including ETOPS parameters.
• Collect, validate, and analyze reliability data by ATA chapter, system, component, and failure category to identify trends and factors contributing to performance deterioration.
• Conduct detailed reliability investigations to identify recurring defects, emerging trends, failure modes, and factors contributing to fleet performance.
• Prepare and distribute quarterly reports to stakeholders, including Transport Canada and Air Canada senior management. This requires reviewing and understanding incident reports, defect corrections, and engineering reports to produce comprehensive summaries.
• Identify risks related to fleet, system, and component reliability, and proactively report areas requiring special attention before a significant operational impact occurs.
• Formulate technical recommendations, mitigation strategies, and improvement plans for discussion with Engineering, Fleet Management, Supply Chain, and other stakeholders.
• Participate in the preparation and facilitation of Fleet Reliability Working Groups (RWG), including agenda development, deep dives, technical presentations, and corrective action tracking.
• Support daily activities of the ETOPS reliability program.
• Coordinate data collection from multiple departments and perform necessary analyses to produce ETOPS reports and presentations.
• Review significant ETOPS-related events, including in-flight shutdown (IFSD), diversions, turn-backs, and other critical events, and contribute to the evaluation of corrective actions.
• Participate in multidisciplinary investigations involving Engineering, Maintenance, Flight Operations, Supply Chain, OEMs, and suppliers as needed.
• Demonstrate punctuality, reliability, and a high level of professionalism to contribute to the team's overall success in a dynamic and evolving environment.

Qualifications

• College or university degree in engineering, aeronautics, statistics, data analysis, aircraft maintenance, or a related field.
• Ability to independently conduct investigations and analyses using multiple data sources with minimal supervision.
• Excellent critical thinking, analytical, and problem-solving skills.
• Ability to identify failure patterns, recurring defects, emerging trends, and potential failure modes from technical analyses.
• General knowledge of aircraft systems, including propulsion, electrical, hydraulic, avionics, and structural systems, as well as ATA chapters.
• Good understanding of aircraft maintenance practices, reliability programs, and flight operations.
• Knowledge of Canadian Aviation Regulations (RAC/CARs) as well as Transport Canada guidelines regarding ETOPS program requirements.
• Ability to develop data-driven practical recommendations and improvement plans.
• Experience in analyzing large datasets and synthesizing information from multiple sources.
• Experience with business intelligence, reporting, data analysis, or reliability tools would be considered an asset (Power BI, Skywise, AirbusWorld Apps, MyBoeingFleet Apps, etc.).
• Excellent interpersonal skills and ability to collaborate effectively with multidisciplinary teams.
• Excellent oral and written communication skills.
• Excellent organizational skills and ability to manage multiple priorities simultaneously.
• Strong commitment to service excellence and continuous improvement.
• Ability to work under pressure with minimal supervision.
• Ability to adapt to changing priorities and meet fixed deadlines.
• Initiative, intellectual curiosity, and a desire to understand root causes of reliability issues.
• Ability to challenge assumptions, formulate recommendations, and propose solutions based on technical analysis.
• Enthusiasm, autonomy, and ability to work effectively within a team.
• Good command of standard desktop software.
• Ability to work a flexible schedule when necessary to meet demanding deadlines.
• Demonstrate punctuality, reliability, and professionalism to contribute to the overall success of the team in a dynamic and evolving environment.

Employment Conditions:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided prior to the start date.

Language Requirements

Equal qualifications being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that showcases the unique contribution of our employees to our company's success.

As an equal opportunity employer, we encourage diverse applications to build a workforce that is varied and representative of our customers and the communities where we live and serve.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.