Relationship Manager - Walnut Grove (Langley)

Coast Capital Savings; City of Langley; On-site; CAD 64,000 - 86,000; Full time

Job summary

Ein innovatives Finanzinstitut sucht einen Relationship Manager, der die Mitglieder in den Mittelpunkt stellt und ihnen hilft, ihre finanziellen Ziele zu erreichen. In dieser Rolle nutzen Sie Ihre Expertise, um maßgeschneiderte Lösungen anzubieten, die den individuellen Bedürfnissen der Mitglieder entsprechen. Sie arbeiten eng mit verschiedenen Teams zusammen, um umfassende Dienstleistungen anzubieten, und tragen dazu bei, das Banking-Erlebnis für Kanadier zu revolutionieren. Wenn Sie leidenschaftlich daran interessiert sind, Beziehungen aufzubauen und echten Einfluss zu nehmen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Umfassende, anpassbare Leistungen

Pensionspläne

Finanzierungsvergünstigungen für Hypotheken und Autos

Mitarbeitervorteile für ehrenamtliche Tätigkeiten

Anerkennung von Leistungen

Flexible Arbeitsmöglichkeiten

Engagement für Vielfalt und Inklusion

Qualifications

• Mindestens 5 Jahre Erfahrung im Kundenservice in einer Bank oder Kreditgenossenschaft.
• Erfahrung mit komplexen Investitions- und Kreditprodukten.

Responsibilities

• Identifizieren von Kredit- und Investitionsmöglichkeiten für Mitglieder.
• Bereitstellung vertrauenswürdiger Beratung und Unterstützung neuer Mitglieder.

Skills

Kundenservice

Verkaufskompetenz

Beziehungsmanagement

Finanzkenntnisse

Multitasking

Education

Postsekundäre Ausbildung in Finanzen

Betriebswirtschaft

Job description

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At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.

Relationship Manager - Walnut Grove (Langley)

May 2, 2025

Job Type:Full Time Regular

myWork Program:In-person

Starting Salary Range: $64,700 - 85,360

• EnhancedCriminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Identity Verification
• References

Job Purpose

At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call this role a Relationship Manager. From identifying lending/credit and investments opportunities, to day-to-day banking needs for our members, the Relationship Manager is a Coast Capital ambassador in our branches, putting members first and finding solutions to their unique financial needs. Through championing Coast Capital’s values and purpose, the Relationship Manager will support new member acquisition while deepening relationships with existing members through providing trusted advice. Join a leader in the financial services that provides simple financial help with our innovative products and services.

Accountabilities

Get to know your members on a deeper level by asking the right questions so you can deliver a positive and unexpected customer experience.
Use your banking expertise to match your customer’s needs with our high-quality core banking, lending, and investment options.
Collaborate with other teams in the branch to uncover and refer general insurance, complex investment needs, personal insurance, and small business needs.
Engage your customers in the “Where You’re at Money Chat” and maximize every opportunity to help customers manage, save, grow, and protect their financial well-being.
Help Coast change the way Canadians feel about banking, forever.

Skills & Qualifications

Experience helping customers in either a bank or a credit union for a minimum five years.
Post-secondary education in finance, business administration or a related field.
Investment Funds in Canada is a requirement.
Solid understanding of day-to-day banking, complex investment, and lending products.
You are a sales pro and have an x-ray vision to spot sales and referral opportunities.
You like to build relationships with a wide variety of people and want to help them with simple financial needs.
You are a multi-tasker, able to prioritize and organize what needs to get done coupled with a high attention to detail.

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed tobuilding better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [e-mail] or call 778-391-5836. We will work with you to meet your needs.

Why join Coast Capital Savings?

• Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
• Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
• A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
• Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
• Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
• Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
• Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
• Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
• An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
• We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.
• Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.