Relationship Manager – Retail

RBC; Edmonton; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

RBC is seeking a Retail Relationship Manager for its Automotive Finance team in Canada. You will retain and grow profitable dealer relationships, deliver sound advice to satisfy client needs, and build long-term partnerships with service partners and the local market.

You will manage relationships, develop opportunities, and optimize referrals while spending most time in the Grande Prairie market and some time from home.

Qualifications

• 3-5 years relevant account management, business development or sales experience.
• Familiarity with the Credit Adjudicating Process.
• Experience identifying and acting on business opportunities.
• Strong MS Office software skills including MS Word, Excel and PowerPoint.
• Strong interpersonal/ communication skills.
• College or University diploma/degree.
• Nice-to-have knowledge of Automotive and/or Recreational Vehicle Industry.

Responsibilities

• Manage territory and recommend detailed sales and market strategies to meet or exceed sales targets and increase RBC market share.
• Proactively provide advice/information to dealers to maximize dealer profitability with RBC products.
• Seek out new dealerships by developing relationships with existing dealers and influential partners.
• Stay abreast of the Indirect Lending Industry and share insights with peers and partners.
• Manage discretionary business development budget to maximize returns.
• Demonstrate commitment by owning client problems and applying resolution principles.
• Participate in Dealer events as required.
• Hybrid role with most time in Grande Prairie market and some time in a home office.

Skills

MS Office

Relationship Building

Communication

Adaptability

Business Development

Critical Thinking

Curious Mindset

Financial Acumen

Sales

Education

College or University diploma/degree

Tools

MS Word

Excel

PowerPoint

Job description

What is the opportunity?

RBC is currently recruiting for a Retail Relationship Manager to join our Automotive Finance team. You will contribute to meeting personal/team objectives by retaining and growing profitable dealer relationships and also manage clients through effective relationship management practices, delivery of sound advice designed to satisfy the clients’ business needs, and build long-term mutually profitable relationships. You will also develop relationships with service partners and local market to optimize business opportunities and referrals.

Job Description

What will you do?

• Manage territory, and recommends detailed sales and market strategies, including product and pricing specific initiatives to meet, or exceed sales targets and increase RBC market share
• Proactively provide advice/information to dealers, enabling them to use RBC products to maximize dealer profitability
• Seek out new dealerships by developing relationships with existing dealers and center of influence within and outside the Bank
• Stay abreast of the Indirect Lending Industry, through competitor contacts, conferences, and publications, sharing the information with peers and partners
• Manage discretionary business development budget, maximizing returns
• Effective Relationship Management through documented sales calls/visits, regular interactions with internal and external partners, regular documented branch presentations, regular recapping of competitor rates, timely completion of all requested reports
• Demonstrate commitment by taking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted
• Participate in Dealer events as required
• Hybrid role with majority of time spent in the market Peace Country (Grande Prairie) market visiting clients, with minority of time in a home office

What do you need to succeed?

Must-have

• 3-5 years relevant account management, business development or sales experience
• Familiarity with the Credit Adjudicating Process
• Experience identifying and acting on business opportunities
• Strong MS Office software skills including MS word, Excel and PowerPoint
• Strong interpersonal/ communication skills
• College or University diploma/degree

Nice-to-have

• Knowledge and understanding of the Automotive and/or Recreational Vehicle Industry

What’s in it for you?

• An opportunity to lead, collaborate, impact and influence
• Work in a dynamic, collaborative, progressive and high performing culture
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses, eligibility for stock and flexible benefits

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Relationship Building

Additional Job Details

Address:

10720 80 AVE:GRANDE PRAIRIE

City:

Grande Prairie

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-19

Application Deadline:

2026-09-03

Note:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above