Relationship Manager Insurance II - Red Deer

Alberta Financial Services Corporation; Red Deer; On-site; CAD 60,000 - 80,000; Full time

Job summary

The Alberta Financial Services Corporation is seeking a Relationship Manager Insurance II in Red Deer. This role involves managing client relationships, delivering outstanding service, and supporting the agriculture industry. Ideal candidates will have a background in client service and agriculture, with opportunities for in-house learning.

Benefits

Health, dental, and vision benefits on your first day of employment

Health spending account

Generous vacation and special leave days

Health and wellness initiatives

Qualifications

• Minimum: College Diploma with 2 years of related experience or University Degree with some related experience.
• Preferred: College Diploma with 4 years of related experience or University Degree with 2 years of related experience.

Responsibilities

• Deliver support and service for new and existing client accounts according to AFSC policies.
• Ensure portfolio management of client accounts including renewals and collections.
• Prepare and submit proposals supported by adequate analysis.

Skills

Client service

Communication

Collaboration

Networking

Education

College Diploma

University Degree

Job description

Relationship Manager Insurance II - Red Deer

Job Description

At AFSC, we care about each other, about Alberta and about agriculture. PEOPLE ARE OUR FOUNDATION. We want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. CLIENTS ARE OUR FOCUS. The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do. EXCELLENCE IS OUR ASPIRATION. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world. Working together, we grow and sustain the agriculture industry in Alberta.

Posting will close 20th of November 2024.

This position is required to work in the Red Deer branch office. However, periodically may be asked to work in other AFSC branches. Travel in these circumstances will be reimbursed according to AFSC’s Employee and Board of Directors Expense Policy.

As the Relationship Manager Insurance, you are a self-starter and a great communicator. You bring a passion for outstanding client service, and knowledge of Alberta and the Agriculture industry. You are the main point of contact in achieving the delivery of AFSC’s products and services with a client-centric approach.

What will your growth opportunities look like in this role?

• Learn and become knowledgeable in AgriInsurance and AgriStability.
• Meet and interact with our clients and become knowledgeable in the risk management aspects of their business.
• In-house learning and development.

What will you be responsible for?

• Deliver support and service for new and existing client accounts in line with AFSC policies and procedures. Respond to complex client requests to manage and maintain client relationships.
• Ensure portfolio management of client accounts including renewals, collections, etc.
• Prepare and submit proposals for approval, supported by adequate analysis.
• Ensure quality service and profitable business growth by managing a portfolio of client relationships.
• Enhance the client experience through sales and service interactions in keeping a client-focused approach.
• Work within established procedures to achieve specified goals.
• Help peers manage client relationships by using relevant sales or client systems.
• Explore issues or needs, establishing potential causes and barriers as well as related issues.
• Share insurance expertise with peers to help manage internal relationships and foster learning.

What are we looking for from you?

• Plans and prioritizes work to meet commitments aligned with organizational goals.
• Builds partnerships and works collaboratively with others to meet shared objectives.
• Builds strong client relationships and delivers client-centric solutions.
• Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Effectively builds formal and informal relationship networks inside and outside the organization.
• Holds self and others accountable to meet commitments.

What else is in it for you?

• Health, dental, and vision benefits on your first day of employment.
• Health spending account.
• Corporate functions.
• Christmas closure.
• PSPP contributions.
• Generous vacation and special leave days.
• Health and wellness initiatives.

Qualifications

Minimum : College Diploma with 2 years of related experience OR University Degree with some related experience.

Preferred : College Diploma with 4 years of related experience OR University Degree with 2 years of related experience.

About AFSC

For over 80 years Agriculture Financial Services (AFSC) has provided Alberta's agricultural producers and agribusinesses with loans, crop insurance and farm income disaster assistance. At AFSC, we’re proud of the work we do to help build a strong, growing and diversified agriculture and agri-food industry in Alberta. Many AFSC team members are also producers and know first-hand the challenges and rewards Alberta producers face.

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Relationship Manager • Red Deer, AB, Canada