Relationship Manager, Commercial Financial Services - Indigenous Banking

RBC; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Sales training

Total rewards

Work-life balance

Growth opportunities

Collaborative team

Job summary

RBC Ottawa region seeks a Relationship Manager with a focus on Indigenous Commercial Banking in Ontario North & East to deepen relationships with Indigenous communities and mid‑market clients. You will apply financial analysis, credit assessment, and proven sales acumen to deliver tailored solutions, coordinating with RBC partners and promoting digital tools to strengthen client engagement.

This senior role requires strong leadership, collaboration across teams, and a commitment to RBC values as

Qualifications

• Minimum 3–5 years commercial banking experience.
• Proven sales and business development track record with client relationships.
• Credit skills including risk assessment and financial analysis.
• Industry focus in Non-Profit mid-market clients.
• Experience with web meetings, social media, and Digital Banking tools.

Responsibilities

• Prospect and generate leads from new and existing clients.
• Review financial statements to identify trends and monitor risk.
• Deliver superior business and financial advice to clients.
• Identify referral opportunities and collaborate with RBC partners.
• Develop and execute a client contact strategy with teams.
• Promote RBC digital tools and app usage to clients.

Skills

Commercial banking

Sales experience

Credit analysis

NFP sector

Digital banking

Education

University degree

Job description

Job Description

What is the opportunity?

Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition relationship takes center stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

Located in the Ottawa region, The Relationship Manager will have a significant specialization of Indigenous Commercial Banking within Ontario North & East, with the primary mandate to deepen our relationships with Indigenous communities and businesses. This individual will also be working with a broader team of bankers supporting Indigenous Commercial Banking. This team will focus on providing tailored financial solutions, while respecting Indigenous governance and traditions, walking alongside in spirit of true collaboration.

What will you do?

• Apply your past sales experience for prospecting, and lead generation, to new and existing clients
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Provide an exceptional client experience by delivering superior business and financial advice
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
• Collaborate and coordinate with the various teams to develop and execute a client contact strategy
• Champion digital enablement by becoming an advocate of the RBC mobile application,promoting regular usage through educating and guiding clients on how to use it

What do you need to succeed?

Must-have:

• Minimum 3-5 years commercial banking experience
• Proven track record in sales and business development and exceptional client relationship management
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Expertise and industry focus in Non For Profit (NFP) sector in the mid-market range of clients
• Experience with emerging communications and technology (i.e., web based meetings,social media, Digital Banking and Mobile Applications)

Nice-to-have:

• Strong communication and presentation skills
• Deep products and services knowledge dependent on industry specialization
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• University degree, ideally in commerce, business administration, or related experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address:

90 SPARKS ST:OTTAWA

City:

Ottawa

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular - Trainee (Trainee)

Pay Type:

Salaried

Posted Date:

2026-08-20

Application Deadline:

2026-10-15

Note** :**

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.