Relationship Manager, Commercial Financial Services

0000050007 Royal Bank of Canada; Rouyn-Noranda; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading financial institution in Rouyn-Noranda is seeking a Client Relationship Manager to enhance client connections and deliver personalized financial advice. Candidates will collaborate with expert advisors to tailor strategies and ensure exceptional service. The role demands strong communication skills and a commitment to a client-centric approach, alongside tools for developing solutions to complex business challenges.

Benefits

World-class sales and leadership training

Comprehensive Total Rewards Program including competitive pay

Focus on work-life balance

Opportunities for personal and professional growth

Qualifications

• Fluency in French required.
• Experience with communication technologies like web meetings and digital banking.

Responsibilities

• Prospect new and existing clients for business development.
• Deliver business and financial advice in a team environment.
• Manage client portfolios and implement risk mitigation strategies.

Skills

Client-centricity

Business development

Relationship management

Communication

Negotiation

Presentation

Lead generation

Credit skills

Job description

What is the opportunity? Your natural flair for connecting with prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role focuses on professional relationship management and delivering top-tier financial advice, aligning sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. As a key member of a Client Relationship Team, your collaborative and client-centric approach enables you to coordinate with multiple partners, resulting in an exceptional client experience. Your solution-development skills, combined with your business development and client service expertise, set the stage for success.

What will you do?

1. Apply your business development experience for prospecting and lead generation to new and existing clients.
2. Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model.
3. Collaborate with a team of expert advisors to create and execute tailored client contact strategies.
4. Demonstrate portfolio management and risk mitigation through financial statement reviews, trend analysis, risk monitoring, and credit restructuring assessments.
5. Leverage RBC's expertise by identifying referral opportunities and making appropriate introductions to RBC partners.

What do you need to succeed? Must-have

• Deep client-centricity, business development, and relationship management skills.
• Exceptional interpersonal, communication, negotiation, and presentation skills.
• Skills in acquiring new clients, including pitching value propositions, lead generation, cold calling, and asking for referrals.
• Experience with emerging communication technologies such as web meetings, social media, Digital Banking, and Mobile Applications.

This role requires fluency in French to serve RBC’s French-speaking customers.

Nice-to-have

• Credit skills, including risk assessment, financial analysis, credit structuring, and deal presentation.

What’s in it for you?

We thrive on challenges, progressive growth, and teamwork to deliver trusted advice that helps our clients and communities prosper. We value diversity, mutual success, and making a difference.

• World-class sales and leadership training with development opportunities.
• A comprehensive Total Rewards Program including bonuses, benefits, and competitive pay.
• Focus on work-life balance.
• Opportunities for personal and professional growth.
• Work in a dynamic, collaborative, and high-performing team.

Additional Job Details

Address: ROUYN-NORANDA, Canada

Work hours: 37.5/week

Employment Type: Full-time

Platform: Personal and Commercial Banking

Job Type: Regular

Posted Date: 2023-06-22

Application Deadline: 2024-12-31

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and equitable workplaces. We support candidates with different abilities and provide accommodations during the recruitment process if needed.

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