Relationship Manager, Business Markets

RBC; London; On-site; CAD 65,000 - 95,000; Full time

Job summary

RBC in London, Ontario is seeking a skilled banking professional to engage small business clients, review financials, and provide advisory services to grow revenue while managing risk.

You will identify growth opportunities, analyze lending viability, and collaborate with stakeholders to drive departmental goals and deliver measurable impact in a regulated banking environment.

Qualifications

• Active learning aptitude.
• Ability to adapt to changing client needs.
• Experience applying best practice in banking processes.
• Business development capabilities.
• Strong communication with clients and colleagues.
• Experience with CRM systems.
• Sound decision-making skills.
• Financial planning and analysis experience.
• Teamwork and collaboration

Responsibilities

• Engages small business clients through development and efficient administration of their banking needs, making recommendations to improve experience and grow revenue.
• Conducts financial review and analysis to uncover client needs, delivering advice on cash flow management, debt, savings, and risk mitigation strategies aligned with business objectives.
• Identifies growth opportunities and prospects through systematic lead follow up, timely action on offers, and business development activities to increase market share and client base.
• Analyzes lending and account viability by evaluating financial capacity, industry conditions, management capabilities, and portfolio quality to minimize risk and ensure compliance with approval conditions.
• Executes advisor tasks requiring moderate to advanced expertise and judgement to drive outcomes.
• Applies independent decisions, typically guided by previous experience and knowledge to manage some ambiguity and deliver measurable impact on productivity.
• Generates ideas to enhance processes within own work area and resolves business, operational and technical advisor related problems within scope of responsibility.
• Fosters and strengthens relationships with key stakeholders, including team members, managers, and clients to achieve department or functional goals and drives innovation.

Skills

Active Learning

Adaptability

Best Practice Implementation

Business Development

Communication

CRM

Decision Making

FP&A

Teamwork

Job description

Job Description

• Engages small business clients through development and efficient administration of their banking needs, making recommendations to improve experience and grow revenue.
• Conducts financial review and analysis to uncover client needs, delivering advice on cash flow management, debt, savings, and risk mitigation strategies aligned with business objectives.
• Identifies growth opportunities and prospects through systematic lead follow up, timely action on offers, and business development activities to increase market share and client base.
• Analyzes lending and account viability by evaluating financial capacity, industry conditions, management capabilities, and portfolio quality to minimize risk and ensure compliance with approval conditions.
• Executes advisor tasks requiring moderate to advanced expertise and judgement to drive outcomes.
• Applies independent decisions, typically guided by previous experience and knowledge to manage some ambiguity and deliver measurable impact on productivity.
• Generates ideas to enhance processes within own work area and resolves business, operational and technical advisor related problems within scope of responsibility.
• Fosters and strengthens relationships with key stakeholders, including team members, managers, and clients to achieve department or functional goals and drives innovation.

Job Skills

• Active Learning
• Adaptability
• Best Practice Implementation
• Business Development
• Communication
• Customer Relationship Management (CRM)
• Decision Making
• Financial Planning and Analysis (FP&A)
• Teamwork

Additional Job Details

Address: 148 FULLARTON ST:LONDON

City: London

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-20

Application Deadline: 2026-11-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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