Relationship Management Associate

Farm Credit Canada; St. Catharines; On-site; CAD 52,000 - 72,000; Full time

Job summary

Farm Credit Canada is seeking a Lending Support professional passionate about agriculture. In this permanent role, you will provide exceptional customer service, assist in loan approvals, and collaborate with a sales team to drive business growth. Ideal candidates will have a diploma in business and experience in lending procedures.

Qualifications

• At least two years of related experience or equivalent education.
• Specialized knowledge of lending procedures.
• Passion for agriculture.

Responsibilities

• Build and maintain relationships with customers.
• Assist in the loan approval process.
• Review loan files for accuracy.

Skills

Customer service

Technical skills

Analytical skills

Education

Diploma in business

Job description

Closing Date (MM/DD/YYYY):

06/01/2025

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance-based incentive, applicable to position):

$52,879 - $71,543

AP: Lending admin knowledge and an agriculture background needed:

Use your passion for providing extraordinary customer service to support a sales team offering financing to local producers. You’ll work with the team to build relationships with customers, help create sales opportunities, prepare loan documents, and prospect for business growth.

What you’ll do:

1. Proactively build and maintain relationships with customers
2. Partner with Relationship Managers to identify and communicate with high potential customers and prospects
3. Answer customer inquiries professionally, creating sales opportunities
4. Assist in the loan approval process
5. Review loan files and ensure accurate completion of documentation
6. Enter customer and financial details into the lending system accurately

What we’re looking for:

• Organized and detail-oriented multi-tasker with strong technical skills
• Confident communicator comfortable dealing with solicitors and financial institutions
• Passion for building customer relationships and collaborating with a team
• Independent thinker capable of making decisions and resolving issues
• Analytical skills to detect and resolve errors, problems, or data inconsistencies

What you’ll need:

• A diploma in business and at least two years of related experience (or an equivalent combination of education and experience)
• Specialized knowledge of lending procedures and approaches
• A love for agriculture