Relationship Management Associate

Farm Credit Canada; Central Huron; On-site; CAD 53,000 - 73,000; Full time

Job summary

A financial services organization is seeking a permanent position focusing on customer service in agriculture financing. Candidates will need customer relationship management skills, lending knowledge, and a diploma in business. Responsibilities include building customer relationships, assisting with loan processing, and answering inquiries. Offering a salary range of $53,805 - $72,795.

Qualifications

• At least two years of related experience or equivalent combination of education and experience.
• Specialized knowledge of lending procedures and approaches.
• A love for agriculture.

Responsibilities

• Build and maintain relationships with customers.
• Partner with Relationship Managers to identify high potential customers.
• Answer customer inquiries professionally.
• Assist in the loan approval process.
• Ensure accurate completion of loan documentation.

Skills

Customer relationship building

Detail-oriented multi-tasking

Strong technical expertise

Confident communication

Analytical skills

Education

Diploma in business or equivalent

Job description

Closing Date (MM/DD/YYYY): 10/12/2025

Worker Type: Permanent

Language(s) Required: English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position): $53,805 - $72,795

Lending admin knowledge and an agriculture background needed:

Use your passion for providing extraordinary customer service to support a sales team offering financing to local producers. You’ll work with the team to build relationships with customers, help create sales opportunities, prepare loan documents and prospect for business growth.

What you’ll do:

• Proactively build and maintain relationships with customers
• Partner with Relationship Managers identifying and communicating with high potential customers and prospects
• Answer customer inquiries in a thorough and professional manner, creating sales opportunities
• Assist in the loan approval process
• Review loan files and ensure accurate completion of documentation
• Enter customer and financial details into the lending system with a high degree of accuracy

What we’re looking for:

• Organized and detailed multi-tasker with strong technical expertise
• Confident communicator comfortable dealing with solicitors and financial institutions
• Passion for building customer relationships and working in partnership with a team
• Independent thinker able to make decisions and resolve issues
• Analytical skills to notice and resolve errors, problems or numerical data inconsistencies

What you’ll need:

• A diploma in business and at least two years of related experience (or equivalent combination of education and experience)
• Specialized knowledge of lending procedures and approaches
• A love for agriculture

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.