Relational Security Officer

Vancouver Coastal Health; Vancouver; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health benefits

Wellness supports and counselling

Award-winning recognition programs

Job summary

Vancouver Coastal Health is seeking a Relational Security Officer to join the Protection Services team at Lions Gate Hospital in North Vancouver, BC. You will establish a supportive presence, help emphasize security for patients, staff, and visitors, and respond to potential violence in a trauma-informed manner.

Under the supervision of the Manager, Safety & Prevention, you will collaborate with the Relational Security Team, adhere to policies, and support Indigenous cultural safety,

Qualifications

• Current BC Security Guard Licence and OFA Level II Certification.
• Provincial Violence Prevention Curriculum and Advanced Security Training required.
• Equivalent education, training and experience may be considered.

Responsibilities

• Establish a supportive security presence at healthcare sites to protect people and property.
• Proactively manage potential violence and aggression in the healthcare setting.
• Follow policies, report to the Manager, Safety & Prevention, and collaborate with the Relational Security Team.

Skills

Verbal & Written Communication

Interpersonal Skills

Physical Fitness

Time Management

Equipment Operation

Education

BC Security Guard Licence

OFA Level II Certification

Violence Prevention Curriculum & Advanced Security Training

Job description

Come work as a Relational Security Officer with Vancouver Coastal Health (VCH) on the Protection Services team at Lions Gate Hospital in North Vancouver, BC!

Working within the vision and values of Vancouver Coastal Health and in accordance with the organizational policies and processes, the Relational Security Officer establishes a supportive presence at healthcare sites to emphasize, maintain, and ensure security of persons and property in accordance with established policies and procedures. Reporting to the Manager, Safety & Prevention and working under general supervision, the Relational Security Officer provides a proactive approach to managing potential violence and aggression within the healthcare setting, ensuring a safe and healthy environment for patients, staff and visitors. The Relational Security Officer works as part of a Relational Security Team that promotes a variety of trauma informed interventions, practices and safety & prevention services. This work is framed within VCH’s commitments to Indigenous cultural safety, anti-racism, and diversity, equity and inclusion.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan


• Grow your career with employer-paid training and leadership development opportunities


• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families


• Award-winning recognition programs to honour staff, medical staff and volunteers


• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Current BC Security Guard License, OFA Level II Certification.


• Certification of Training Completion in Advanced Security Training, plus one year's recent related experience or an equivalent combination of education, training and experience.


• Successful completion of the Provincial Violence Prevention Curriculum and Advanced Security Training are expectations of the role.

Knowledge & Abilities

• Ability to communicate effectively both verbally and in writing.


• Ability to deal with others effectively.


• Physical ability to carry out the duties of the position.


• Ability to organize work.


• Ability to operate related equipment.