Reimbursement Specialist

Bayshore HealthCare; Mississauga; On-site; CAD 52,000 - 65,000; Part time

Job summary

Bayshore HealthCare in Mississauga is seeking a Reimbursement Specialist for a contract role to support drug coverage submissions with private and provincial plans.

You will liaise with insurance providers, gather chart information, and advocate for patients while ensuring timely access to prescribed therapies. Strong data entry and regulatory knowledge are required.

The role emphasizes confidentiality, policy adherence, and ongoing education on ICH, GCP, and Health Canada guidelines.

Qualifications

• Minimum 2 years of Canadian reimbursement navigation experience.
• Understanding of provincial and private coverage criteria.
• Familiarity with privacy and confidentiality requirements.

Responsibilities

• Gather chart information to complete private or provincial insurance forms.
• Liaise with insurance providers to determine coverage options.
• Maintain detailed notes in the patient chart and follow up until coverage is secured.
• Proactively offer financial assistance and ensure timely access to therapies.
• Uphold Bayshore policies and participate in quality initiatives.

Skills

Reimbursement navigation

Insurance knowledge

Data entry

Communication skills

Tools

Excel

Word

Outlook

Adobe Acrobat

CRM database

Web portals

Teleconferences

Web-based meetings

Job description

Reimbursement Specialist(Job Number: 26006284)Primary Location:ON-Mississauga Administration Employee Type:Contract Pay Rate From:$52,000 Pay Rate To:$65,000Description:This is a contract position with an anticipated end date of November 2027.JOB SUMMARYUnder the supervision of the Associate Program Manager, the Reimbursement Specialist will provide drug coverage support to physicians and patients, follow up on submissions pertaining to obtaining coverage through private and provincial drug plans, ensure patients have access to their prescribed treatments in a timely manner, act as a resource to physicians who are prescribing this medication and provide continuous support for patients for renewals, and coverage changes.DUTIES AND RESPONSIBILITIES• Gather all pertinent and appropriate information from the chart to complete the necessary forms (private and/ or provincial insurance) in a concise, organized, and professional manner.• Liaise and advocate with insurance providers and provincial governments as necessary to determine coverage options.• Keep detailed notes in the patient’s electronic chart.• Follow-up/ advocate until a decision is received to secure coverage for the patient.• Completes and/ or reviews SA forms prior to submission to insurers.• Proactively offer financial assistance for patients.• Act as a resource for program stakeholders, which include physicians, nurses, patients and clinics and the client.• Assist with data integrity/ rounds as required.• Participate in ongoing internal and/ or external continuing education activities.• Adhere to Bayshore Policies and Procedures.• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.• Employee will maintain relevant level of knowledge of ICH (International Conference of Harmonization), GCP (Good Clinical Practice) and Health Canada GVP (Good Pharmacovigilance Practices) guidelines appropriate to their hired role which is to be provided at the time of hire and annually. With this knowledge the employee will perform the work as required by their assigned function and will be provided with regular updates as required.• Participate in processes relating to regulatory reporting requirements.• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.• Must be able to identify and report Safety Events (Adverse Events, Product Quality Complaints, Special Situations) to relevant entities (eg. Health Canada, Med Info, PV team) and in conjunction with the Pharmacovigilance Department assures the identification, datacollection into source system and third-party systems, processing and reporting of Safety Events are within contractual KPI’s and pharmacovigilance requirements.• Complete other tasks as requested.Qualifications:QUALIFICATIONS• Familiarity with PEPEDA and how it applies in a confidential patient environment.• Minimum 2 years of Canadian public and private reimbursement navigation and advocacy experience, within a patient program environment, ideally with PA/SA drugs for chronic diseases.• Understanding of provincial and private coverage criteria• Familiarity with the Special Authorization process for both public and private insurance.• Strong computer and software skills: Excel, Word, Outlook, Adobe Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings.• Ease with working independently, “playing detective,” making decisions using sound judgment, and meeting deadlines.• Ease with working in a paperless environment.• Familiarity with PIPEDA and how it applies in a confidential patient environment.At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing.At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.