Rehabilitation Consultant

Canada Life Group; Hamilton; Remote; CAD 57,000 - 95,000; Full time

Benefits offered by this job

Career development

Health & wellness

Time off

Financial security

Rewards & recognition

Community

Job summary

Canada Life is seeking a Rehabilitation Consultant to manage complex disability cases from a home office with regular community travel in Hamilton, Ontario. The role focuses on functional improvement and return to employability, collaborating with claimants, employers, physicians and providers.

The candidate will assess needs, develop and monitor rehabilitation plans, and coordinate resources while maintaining thorough documentation and reporting. Travel and driver’s license are required.

Qualifications

• A university degree in rehabilitation or related health/social sciences preferred.
• 5 years of experience in insurance rehabilitation or rehabilitation field preferred.
• Excellent communication and interpersonal skills.
• Ability to accommodate a home-based office.
• Valid driver’s license and vehicle for travel.
• Reliability Status Security Clearance required after offer.

Responsibilities

• Manage complex disability cases with goal of functional improvement and return to employability.
• Assess rehabilitative needs and develop, implement and monitor service delivery plans.
• Research treatment resources and manage service providers to achieve goals.
• Work from home with regular travel within the community.
• Prepare written reports detailing findings and recommendations.
• Track rehabilitation activities and document case files electronically.

Skills

Communication skills

Organization skills

Mental health experience

Driver's license

Security clearance

Education

University degree in rehabilitation/health sciences

Job description

Select how often (in days) to receive an alert:

We are looking for a Rehabilitation Consultant in our Hamilton office location.

We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team.

You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal.

You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role.

You will work in your home office with regular travel within the community.

What you will do

• Live our values of Customer View; Integrity; Partnership; and Communities
• Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do
• Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers
• Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work
• Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
• Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period
• Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability
• Prepare written reports detailing findings and recommendations
• Track rehabilitation activities and document case files electronically

What you will bring

• A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred
• 5 years of experience in insurance rehabilitation or the field of rehabilitation preferred
• Excellent communication and interpersonal skills
• Excellent organization skills, with experience working in a fast-paced environment, requiring regular re-prioritization and critical analysis/ assessment skills
• Mental Health experience an asset
• Ability to accommodate a home-based office
• Valid driver’s license and vehicle are necessary due to travel requirements
• Reliability Status Security Clearance– this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by theGovernment of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $56,900 - $94,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location

Hamilton, ON, CA