Rehabilitation Consultant

Eco Medical Equipment; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Grande Prairie is seeking a Rehabilitation Equipment Product Consultant. The role involves managing a sales territory, advising on mobility and rehabilitation solutions, and collaborating with therapists. Candidates should have a background in Physical Therapy or related fields, with strong customer service skills. A comprehensive compensation package and a culture of learning await you.

Benefits

Comprehensive compensation package

Ongoing training and professional development

Inclusive workplace culture

Qualifications

• Minimum of 3-5 years experience as a Product Consultant for Rehabilitation Equipment.
• Current manufacturer certifications (e.g., Sunrise Medical, Pride Mobility).
• Knowledge of AADL requirements.

Responsibilities

• Managing a sales territory and providing advice to clients.
• Collaborating with therapists for clients' mobility needs.
• Traveling to various facilities for services and training.

Skills

Customer service experience

Communication skills

Empathy

Time management

Process management

Flexibility

Education

Post-secondary education in Physical Therapy, Occupational Therapy, or Kinesiology

Tools

Windward POS system

Office 365

Job description

Our Purpose

At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for our clients. We have been providing our clients with the right solutions and excellent service for over 40 years. Our vision is to be Canada’s largest, most trusted, family-owned provider of homecare, mobility, and accessibility solutions. Our team members are compassionate, dedicated, and customer-focused, and we are always looking for creative ways to improve our service.

We are seeking motivated team members who thrive in a service-first environment. Our customers are our priority, and they rely on our team members’ care, commitment, and capabilities to enhance their lives. Join the ECO team as a Rehabilitation Equipment Product Consultant at our Grande Prairie location and make a difference every day!

Your Contribution

As a Rehabilitation Equipment Product Consultant, you will play a key role in ensuring professional sales relations and solutions with private clients, government authorized therapists, and funding agencies. Your daily responsibilities will include:

1. Managing a specific sales territory.
2. Advising clients and therapists on our selection of mobility, seating, positioning, accessibility equipment, and home care supplies.
3. Collaborating with occupational and physical therapists to develop and implement appropriate plans for clients' mobility and seating needs.
4. Demonstrating products and services to existing and potential customers, assisting them in selecting the best options for their needs.
5. Establishing and maintaining positive, productive, and mutually beneficial relationships.
6. Forecasting and influencing stock levels based on field data, in coordination with the supply chain.
7. Controlling and monitoring inventory of trial equipment used during client assessments.
8. Coordinating with internal sales and support teams to provide efficient service and positive outcomes.
9. Traveling to various facilities to provide services and attend training as needed.
10. Registering equipment, processing paperwork (quotes, prior approval documents), and providing billing codes for AADL billing purposes.
11. Protecting company assets.

Your Qualifications

• Post-secondary education in Physical Therapy, Occupational Therapy, or Kinesiology preferred.
• Minimum of 3-5 years’ experience as a Product Consultant for Rehabilitation Equipment, including seating expertise.
• Current manufacturer certifications (e.g., Sunrise Medical, Pride Mobility, Invacare, Permobil, Humancare, Arjo Huntleigh, etc.).
• Knowledge of AADL requirements.
• Experience with Windward POS system is an asset.
• Strong process management and understanding of market and client needs.
• Customer service experience.
• Patience, compassion, and excellent listening skills.
• Clear communication and a positive attitude.
• Excellent time management and flexibility.
• Client-focused approach, willing to go above and beyond.
• Willingness to learn and develop new skills.
• Proficiency with computers and Office 365.
• Clean criminal record.

Applicants should be comfortable working with vulnerable individuals with various needs and empathetic to their circumstances. Compliance with public health and workplace safety regulations is required, including COVID-19 vaccination proof.

Our Commitment

• Providing a comprehensive compensation package, including group insurance, long service recognition, and generous vacation allowance.
• Fostering a culture of learning and development with opportunities for growth and impact.
• Offering ongoing training, professional development, and rewarding career paths.
• Building an inclusive workplace that values diversity, equity, and acceptance.

Ready to apply?

Please submit your application through Indeed.

Thank you for your interest in joining the ECO Medical Equipment team. Successful applicants will be contacted.

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