Regulatory Support Services Specialist (Temporary)

Servus Credit Union; Red Deer; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Profit sharing

Training & Development

Career advancement

Flexible work options

Volunteer program

Job summary

Servus Credit Union in Alberta is seeking a full-time temporary Regulatory Support Services Specialist to join our Regulatory Compliance team. The role focuses on privacy compliance, investigations, and monitoring regulatory requirements.

You will help implement training, report to the Director, and support risk mitigation across our member-owner focused organization. A bachelor’s degree in business or management and banking experience are preferred.

Qualifications

• Bachelor's degree in business or management is required, but substantial related business experience will be considered.

Responsibilities

• Supports developing, implementing, and maintaining regulatory and legislative requirements and compliance activities.
• Analyzes, identifies, and recommends management trends and potential improvements, including immediate risk concerns relating to regulatory and legislative requirements and compliance areas.
• Maintains an awareness of current compliance risk trends; provides recommendations for changes to programs and initiatives.
• Summarizes information and reports for management and board review
• Supports the Development, review, and implementation of training programs related to regulations and legislation.

Education

Bachelor's degree in business or management

Job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for a full-time temporary Regulatory Support Services Specialist to join our Regulatory Compliance team!

Posting closes: October 15, 2026

For internal use only: P3/A

Additional information: Full-time, temporary (12 months)

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

Reporting to the Director Regulatory Compliance, your primary objective is to provide regulatory compliance and risk support by managing privacy compliance activities, conducting privacy investigations, monitoring and mitigating privacy-related risks, and supporting the implementation of regulatory requirements, reporting, and training initiatives.

What You'll Be Doing

• Supports developing, implementing, and maintaining regulatory and legislative requirements and compliance activities.
• Analyzes, identifies, and recommends management trends and potential improvements, including immediate risk concerns relating to regulatory and legislative requirements and compliance areas.
• Maintains an awareness of current compliance risk trends; provides recommendations for changes to programs and initiatives.
• Summarizes information and reports for management and board review
• Supports the Development, review, and implementation of training programs related to regulations and legislation.

What You Bring

• Bachelor's degree in business or management is required, but substantial related business experience will be considered
• 4-6 years of banking experience at a supervisor or other leadership level preferred
• Privacy & Access Council of Canada (PACC) – AAPP, CAPP, and MAPP designations an asset
• Previous paralegal experience is an asset

Most importantly, we’re looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday. We’re not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Why Servus?

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you’ll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don’t check every box, we encourage you to apply!

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.