Regulatory Supervisor

Snaplii; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative fintech company is seeking a dynamic individual to enhance customer payment experiences. This role offers the chance to develop strategies that significantly impact the payment industry while collaborating with cross-functional teams. You will analyze customer feedback to drive product improvements and assist in onboarding new clients. In a fast-paced and supportive environment, your contributions will be valued, and you will have opportunities for career advancement. If you are passionate about fintech and eager to make a difference, this position is perfect for you.

Benefits

Competitive Salary

Performance Bonuses

Career Advancement Opportunities

Collaborative Team Culture

Qualifications

• 2+ years of experience in fintech or payment processing.
• Strong analytical and communication skills are essential.

Responsibilities

• Develop strategies to enhance customer payment experiences.
• Collaborate with teams to improve transaction processes.

Skills

Analytical Skills

Communication Skills

Team Collaboration

Tools

Data Analysis Tools

CRM Software

Job description

Employer Industry: Fintech

Why consider this job opportunity:

1. Competitive salary with performance bonuses
2. Opportunity for career advancement and growth within the organization
3. Work in a fast-paced and innovative environment
4. Chance to make a significant impact on the payment industry
5. Supportive and collaborative team culture

What to Expect (Job Responsibilities):

1. Develop and implement strategies to enhance customer payment experiences
2. Collaborate with cross-functional teams to improve transaction processes
3. Analyze customer feedback to inform product development and improvements
4. Assist in the onboarding process for new customers and partners
5. Monitor industry trends to ensure competitive positioning

What is Required (Qualifications):

1. Minimum of 2 years of experience in the fintech or payment processing industry
2. Strong analytical skills and attention to detail
3. Excellent written and verbal communication skills
4. Ability to work collaboratively in a team environment
5. Proficiency in data analysis tools and software

How to Stand Out (Preferred Qualifications):

1. Experience with customer relationship management (CRM) software
2. Familiarity with payment processing regulations and compliance
3. Previous experience in a startup or fast-paced environment
4. Knowledge of emerging fintech trends and technologies