Regulatory Affairs Coordinator

Gay Lea; Toronto; Hybrid; CAD 52,000 - 87,000; Full time

Benefits offered by this job

Benefits

Retirement plan

Paid vacation

Job summary

Gay Lea Foods in Toronto, Ontario is seeking a Quality Assurance professional for a full-time, hybrid role within Regulatory Affairs and Consumer Relations. You will lead label updates, maintain labeling databases, and support certification documentation for Kosher, Halal, Non-GMO, Organic and vegan products.

The ideal candidate holds a Bachelor in Food Science and at least 3 years of relevant experience, with strong communication, organizational skills, and the ability to manage multiple

Qualifications

• Bachelor degree in Food Science or related field.
• Minimum 3 years of applicable work experience.
• Ability to handle complexity, multiple projects and short timelines.
• Self-motivated individual with strong communication.
• Comfortable with labeling databases and systems.
• Knowledge of Canadian Food Labelling Regulations is an asset.
• Detail oriented with accurate record keeping.

Responsibilities

• Lead internal label updates and manage approvals with stakeholders.
• Collaborate with Sales, Marketing, Operations, QA, QC, Customer Service and IT.
• Manage internal label libraries and ensure current labels are posted.
• Ensure databases reflect product information accurately.
• Produce reports and data entry to maintain records.
• Support certification documentation (Kosher, Halal, Non-GMO, Organic, Vegan).
• Respond timely to consumer feedback following procedures.
• Perform other duties as assigned by Director or Supervisor.

Skills

Communication skills

Detail oriented

Project management

Labeling databases

Regulatory knowledge

Education

Bachelor Degree in Food Science

Job description

Department: Quality Assurance

Reports to: Regulatory Affairs Supervisor

Status: Full-time, Hybrid role

The pay range for the role is $52,300 to $87,100 plus bonus, comprehensive benefits, retirement savings plan, paid vacation, and other perks and opportunities.

Purpose:

The scope of this position includes providing a variety of administrative and program support for our Regulatory Affairs and Consumer Relations business units.

Key Responsibilities:

• Acts as project lead for all internal label updates ensuring collaboration amongst stakeholders in the completion of multiple defined project approvals
• Works in close collaboration with a cross-functional team including Sales, Marketing, Operations, QA, QC, Customer Service and IT ensuring a stable and cooperative working relationship at all times
• Manage internal label libraries ensuring only current and up-to-date labels are posted
• Ensures internal and external databases accurately reflect all relevant product information.
• Produces reports and computer data entry of various information for the purpose of maintaining accurate records
• Supports management and maintenance of certification documentation, including but not limited to; Kosher, Halal, Non-GMO Project Verified, Organic and Vegan for new and existing products.
• Supports timely and effective responses to feedback provided by consumers and customers, following established communication and investigation processes
• Other duties as assigned by Director or Supervisor

Qualifications:

• Bachelor Degree in Food Science or related fields.
• Minimum of 3 years of applicable work experience.
• Ability to handle complexity, multiple projects and requests and short timelines
• Self-motivated individual
• Excellent verbal & written communication and organizational skills
• Comfortable with labeling databases, computer software and systems
• Detail oriented, accurate and excellent record keeping skills
• Knowledge of Canadian Food Labelling Regulations is considered an asset.

Gay Lea Foods is a Canadian, dairy farmer owned co operative with a clear purpose: to enrich life with dairy. Founded in 1958, the co operative produces high quality dairy products while creating lasting value for farming families, meaningful opportunities for employees, and positive impact in communities across Canada. As a co operative, Gay Lea Foods believes that when the business succeeds, its members, people, and communities should succeed along with it. To learn more, visit gaylea.com.

Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.

Gay Lea Foods may use artificial intelligence (AI) tools to support aspects of the recruitment process, including screening and assessment.