Regulated Pharmacy Technician

Shoppers Drug Mart Inc.; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading pharmacy is seeking a Regulated Pharmacy Technician to assist with dispensing prescriptions and providing exceptional customer service. The role involves maintaining pharmacy operations, managing prescription workflows, and adhering to professional standards. Candidates must be registered with the provincial licensing college and possess a diploma from a Pharmacy Technician College.

Qualifications

• Registered with the relevant provincial licensing college.
• Previous pharmacy experience preferred.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Greet customers and gather prescription information.
• Accurately dispense medications and manage billing.

Skills

Organizational skills

Multitasking

Problem-solving skills

Attention to detail

Education

Diploma from a Pharmacy Technician College

Job description

Join to apply for the Regulated Pharmacy Technician role at Shoppers Drug Mart.

Why this role is important?

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services, and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

• Customer Service: Greet customers promptly and gather prescription information according to Standards.
• Perform duties in priority according to Role assigned on Role Assignment Schedule.
• Refer to the pharmacist all clinical inquiries.
• Accurately dispense prescription medications.
• Handle Third Party adjudication where required and necessary.
• Set realistic customer expectations regarding wait times.
• Locate and cash out prescriptions and ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.

ADMINISTRATION:

• Receive new and repeat prescription orders according to Standard Operating Procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Adjudicate third-party billing, manage online and manual Third-Party Accounts.
• Answer telephone and refer calls to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• File completed documentation accurately as per Pharmacy Standards of Practice.

PRESCRIPTION WORKFLOW:

• Assist in prescription preparation according to company standards and professional services.
• Data entry for new prescriptions and managing refill requests.
• Select medications to fill prescriptions following Pharmacy Standards of Practice.
• Count, measure, package, and label prescriptions accurately.
• Enter and maintain data within Pharmacy systems accurately.

SKILLS AND QUALIFICATIONS:

• Registered with the relevant provincial licensing college.
• Diploma from a Pharmacy Technician College.
• Previous pharmacy experience preferred.
• Effective organizational skills and ability to multitask.
• Problem-solving skills.
• Strong attention to detail.

Note: Additional information about work environment, diversity, and legal compliance is provided in the original description but can be summarized or omitted for brevity.