Regulated Pharmacy Technician

Shoppers Drug Mart; Burlington; On-site; CAD 45,000 - 55,000; Full time

Job summary

A local pharmacy is seeking a licensed pharmacy technician who will assist in delivering pharmacy services and dispensing prescriptions. Responsibilities include providing excellent customer service, managing prescription orders, and adhering to confidentiality requirements. Previous pharmacy experience is preferred, along with a diploma from a Pharmacy Technician College. This position offers competitive pay and a flexible schedule.

Benefits

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning opportunities

Qualifications

• Must be licensed pharmacy technician with registration from the provincial licensing college.
• Previous Pharmacy Experience preferred.
• Ability to multitask and manage time effectively.

Responsibilities

• Assist with dispensing prescriptions and pharmacy services.
• Provide customer service and maintain confidentiality requirements.
• Prepare and manage prescription orders as per established standards.

Skills

Customer Service

Organizational skills

Attention to detail

Problem Solving Skills

Education

Diploma from a Pharmacy Technician College

Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important

Must be licensed pharmacy technician. Opportunity to work within your scope at a busy pharmacy care clinic

Summary

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

Duties & Responsibilities

• Customer Service
• Greet customer promptly and gather prescription information according to Standards
• Perform duties in priority according to Role assigned on Role Assignment Schedule
• Refer to the pharmacist all clinical inquiries
• Accurate dispensing prescription medications
• Third Party adjudication where required and necessary
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception of controlled drugs and narcotics
• Adjudicate third party billing, online and manage manual Third-Party Accounts
• Answer telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow

• Assist in prescription preparation to company's standards and professional services
• Data entry for new prescriptions, and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Skills and Qualifications

• Registered with the corresponding provincial licensing college
• Diploma from a Pharmacy Technician College
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multitask
• Problem Solving Skills
• Strong attention to detail

Benefits and Culture

Why work in a Shoppers Drug Mart store? Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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