Registries Agent

Western Financial Group; Town of Nanton; On-site; CAD 45,000 - 53,000; Full time

Benefits offered by this job

14 Paid Wellness Days

3 weeks' vacation

company-matching savings programs

100% employer-paid group benefits for-

Job summary

Western Financial Group in Nanton, Alberta is seeking a Registries Agent to support Alberta Registries clients. You will assist customers with daily registries and licensing needs by phone, in person and by email, and build lasting relationships.

This role rewards accuracy, multi‑program navigation, and a proactive approach to service and sales. It offers full‑time hours (35 per week) and access to wellness days, vacation, and comprehensive benefits.

Qualifications

• Experience with detailed processes and procedures an asset, preferably in an administrative role
• Well versed in navigating multiple computer programs at once

Responsibilities

• Assist customers with their daily registries & licensing needs via phone, in person and by email
• Remain up to date on product knowledge and build relationships with customers
• Continue self-development through industry and training and other courses
• Generate leads through existing clients
• Remain up to date on product knowledge
• Continue self-development through industry and training and other courses

Job description

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Registries Agent - Nanton

As a Registry Agent with Western Financial Group, you will use your customer service skills to support our Alberta Registries Clients.

Here is what a typical day looks like

• Assist customers with their daily registries & licensing needs via phone, in person and by email
• Remain up to date on product knowledge and build relationships with customers
• Continue self-development through industry and training and other courses
• Generate leads through existing clients
• Remain up to date on product knowledge
• Continue self-development through industry and training and other courses

The value you bring

• Experience with detailed processes and procedures an asset, preferably in an administrative role
• Well versed in navigating multiple computer programs at once
• Experience achieving sales targets individual and as a team
• Well versed in navigating multiple computer programs at once
• Hours: Full-time 35 hours per week
• Location: Nanton, Alberta
• Compensation Range: $45,000 - $53,000
• Requisition #: 83259
• Current Vacancy: Yes

Why Western?

Western's people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days, 3 weeks' vacation, company-matching savings programs, and 100% employer-paid group benefits for eligible employees

Our Commitment to Inclusion:

At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [e-mail] or visit our Careers page .

Our Human-first Hiring Approach:

We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western's Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non-AI), and all results are reviewed by our hiring team.