Registration/Scheduling Clerk, PNC Admitting and Registration

IWK Health; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ein respektiertes akademisches Gesundheitszentrum in Halifax sucht einen Registration Scheduling Clerk, um die Patientenbuchungen und -registrierungen zu verwalten. In dieser Rolle sind Sie für die Kommunikation mit Patienten, die Verwaltung von Terminen und die Unterstützung des Gesundheitsteams verantwortlich. Das Unternehmen legt Wert auf Vielfalt und Inklusion und bietet eine unterstützende Umgebung für alle Mitarbeiter. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und in einem dynamischen Team arbeiten möchten, ist diese Position ideal für Sie.

Benefits

Moderne Einrichtungen

Mentorship-Programme

Zugang zu Wellness-Programmen

Qualifications

• Abschluss der High School oder G.E.D. erforderlich.
• Vorherige Erfahrung in einer ähnlichen Rolle ist von Vorteil.

Responsibilities

• Patientenbuchungen und -registrierungen durchführen.
• Telefon- und E-Mail-Anfragen beantworten.

Skills

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Detailgenauigkeit

Microsoft Office

Meditech

Flexibilität

Medizinische Terminologie

Keyboarding (40-60 wpm)

Education

High School Diploma oder G.E.D.

Abschluss eines anerkannten Büroverwaltungsprogramms

Tools

Meditech

Microsoft Office

Job description

Click here to apply as an internal applicant.

Company: IWK Health

Req ID: 202882

Department/Program: Admitting & Registration - PNC, Medicine, Quality & Safety

Location: Halifax

Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)

Start Date: 05/18/2025

Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit

Compensation: $23.3519 - $25.3918 /hour

Closing Date: May 22nd, 2025 (Applications accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. We focus on training and mentorship opportunities, recognize talent, celebrate successes, and offer modern facilities or virtual work options. Our values guide our work, and we provide access to benefits and wellness programs.

We are committed to promoting an anti-racist environment and addressing discrimination. Located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people, we serve diverse communities including First Nation, African Nova Scotian, Indigenous, and 2SLGBTQIA+ populations. We aim to be a safe and supportive space of equity and belonging in both care and employment. We encourage applications from Indigenous peoples, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ individuals.

The Opportunity

Reporting to the supervisors and Manager of Health Information Services, the Registration Scheduling Clerk’s primary responsibilities include patient booking/scheduling and participation in patient registration. Additional duties may include:

• Answering telephone/email inquiries and communicating messages accurately
• Photocopying reports and correspondence, distributing accordingly
• Preparing daily schedules
• Receiving and processing referrals for review by the clinical coordinator
• Attending team meetings
• Preparing and scanning patient charts, maintaining filing systems
• Processing mail, demonstrating customer service skills
• Maintaining appointment statistics
• Scheduling surgical OR bookings, patient appointments, and registering clinic patients via Meditech
• Managing inventory of supplies and placing orders as needed

Hours of Work

Monday - Friday, 08:30 - 16:30, subject to change based on departmental needs. 7-hour shifts.

Your Qualifications

• High School diploma or G.E.D. required
• Graduate from a recognized Office Administration Program preferred
• Previous experience in a similar role is an asset
• Keyboarding skills minimum of 40 wpm required; 60 wpm preferred (testing may be conducted)
• Working knowledge of Microsoft Office and other computer programs (testing may be conducted)
• Excellent communication and interpersonal skills, proven team player
• Ability to work respectfully with inter-professional team members
• High initiative, diligence, attention to detail, self-discipline
• Commitment to continual learning and supporting co-worker development
• Knowledge of Family Centered Care
• Flexibility to adapt to shift changes and workload demands
• Knowledge of Medical Terminology and MEDITECH is an asset
• Competency in other languages, especially French, is an asset

Thank you for your interest in IWK Health.

Please note that only selected applicants will be contacted for interview/testing. If invited, you may request accommodations during assessments.

This position is within the Admin Professionals bargaining unit. Preference is given to bargaining unit employees. Applicants changing unions or employment status should seek clarification regarding seniority, benefits, and vacation entitlements prior to accepting.

An employment offer is conditional upon background checks and credential verification.

If you are an IWK Health employee, please apply through the internal careers page to be flagged as an internal applicant.