Registration/Scheduling Clerk, Community Mental Health

IWK Health; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A respected health organization in Halifax seeks a Registration and Scheduling Clerk for patient scheduling and registration. The ideal candidate should have a High School Diploma or equivalent and experience in healthcare is preferred. Strong communication, organizational, and data entry skills are essential. This temporary position offers hourly pay and a chance to work in a diverse environment.

Qualifications

• Minimum High School Diploma or G.E.D. required.
• Graduate from a recognized office administration diploma program preferred.
• Previous healthcare experience is an asset.

Responsibilities

• Patient booking/scheduling and registration.
• Answer inquiries and prepare reports.
• Maintain patient records and manage supplies.

Skills

Time management

Analytical skills

Interpersonal skills

Communication skills

Problem-solving skills

Data entry skills

Education

High School Diploma or G.E.D.

Office administration diploma

Tools

Meditech

MS Word

Job description

Click here to apply as an internal applicant.

Company: IWK Health

Req ID: 207951

Department/Program: Halifax Community Mental Health, Mental Health And Addictions

Location: Halifax

Type of Employment: Temporary Hourly FT long-assignment (100% FTE) until x 2 position(s)

Start Date: August 2025

Union Status: NSGEU Off & Cler, Admin Professionals Bargaining Unit

Compensation: $23.3519 - $25.3918 /hour

Closing Date: August 15, 2025 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. We focus on training and mentorship opportunities, recognize talent, and celebrate successes. Our work environment includes modern facilities and virtual options, aligned with our values, and access to benefits and wellness programs.

We are committed to promoting an anti-racist environment and call out discrimination. Located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people, we serve diverse communities, including First Nation, African Nova Scotian, Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ individuals. We aim for our workforce to reflect the communities we serve and encourage all qualified candidates to apply.

The Opportunity

Reporting to the Clinical Manager, the Registration and Scheduling Clerk’s primary responsibilities include patient booking/scheduling and registration. Additional duties may include answering inquiries, preparing reports, attending meetings, maintaining patient records, managing mail, providing customer service, scheduling appointments via Meditech, and managing supplies.

Hours of Work

Monday – Friday, with some evenings as required.

Your Qualifications

• Minimum High School Diploma or G.E.D. required.
• Graduate from a recognized office administration diploma program preferred.
• Previous healthcare experience is an asset.
• Accurate keyboarding and data entry skills required; testing may be conducted.
• Basic knowledge of computer programs, including email and MS Word, required.
• Knowledge of office equipment required; testing may be conducted.
• Strong time management, analytical, problem-solving, organization, communication, and interpersonal skills required.
• Ability to prioritize workloads, work independently, and maintain confidentiality required.
• Experience in patient scheduling/booking and Community Wide Scheduling (CWS) is an asset.
• Additional language skills are an asset.

Thank you for your interest in IWK Health.

Please note that only selected applicants will be contacted for interviews or testing. If invited, you may request accommodations during assessment processes.

This is a unionized position within the Admin Professionals bargaining unit. Preference is given to bargaining unit employees. Clarify seniority, benefits, and vacation entitlements before accepting a position involving union changes.

Employment offers are conditional upon background checks and credential verification.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.