Registration Clerk, Emergency

Gghorg; Guelph; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Disability coverage

HOOPP pension

Education assistance fund

Job summary

Guelph General Hospital in Guelph, Ontario is seeking a Registration Clerk to support efficient patient flow in the care department. You will register patients, collect data for identification and billing, schedule appointments, and respond to inquiries, ensuring a smooth operation.

We offer a comprehensive total rewards package and opportunities for professional development, with a commitment to a diverse and inclusive workplace and patient-centered care.

Qualifications

• Medical Office Administration Program certificate and/or recent related medical office experience.
• Experience working with Meditech Registration and Scheduling Module or Order Entry.
• Intermediate computer skills with 45 wpm keyboarding.
• Demonstrated working knowledge of Medical Terminology.
• Excellent interpersonal and communication skills, both verbal and written.
• Demonstrated organizational, time management and record keeping skills with attention to detail.
• Demonstrated ability to work independently as well as collaboratively within a team in a fast-paced and ever-changing environment.
• Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues and physicians.

Responsibilities

• Registering patients.
• Collecting data for patient identification and billing.
• Patient scheduling.
• Responding to patient inquiries.
• Assists in the coordination of the efficient and effective operation of the department.

Skills

Interpersonal communication

Time management

Attention to detail

Medical terminology

Education

Medical Office Administration Program certificate

Tools

Meditech Registration and Scheduling Module

Order Entry

Job description

At Guelph General Hospital, we are committed to our Mission of providing exemplary and equitable care for and with our community.

Everything we do is grounded in our values of being compassionate, inclusive, respectful, collaborative, and inspired. If you are seeking meaningful work in an organization where your contributions truly matter to patients, colleagues, and the broader community, you have come to the right place.

Current Shifts

0700-1900 or 1900-0700 or 1100-1900

Position Summary:

The Registration Clerk provides clerical duties that are essential to the efficient patient flow in the department. Duties include registering patients, collecting data for patient identification and billing, patient scheduling and responding to patient inquiries. The Registration Clerk assists in the coordination of the efficient and effective operation of the department.

In this role, you will:

• Have ongoing opportunities to learn and grow through a generous professional development program, including our education assistance fund and in-house learning initiatives
• Have access to a comprehensive total rewards package, including competitive compensation, health and dental benefits, short- and long-term disability coverage, and membership in the Healthcare of Ontario Pension Plan (HOOPP), with employer contributions matched at 126%.
• Be part of an organization that is deeply committed to the well being, safety, and psychological health of its workforce
• Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through meaningful action
• Collaborate with a team of highly skilled and dedicated healthcare professionals united by a shared purpose

Located in the heart of Southwestern Ontario, Guelph, known as “The Royal City,” offers an exceptional quality of life for healthcare professionals and their families.

• Expansive trails, rivers, and green spaces that support an active, outdoor lifestyle year-round
• A vibrant arts, culture, and music scene with nationally and internationally recognized events
• Diverse restaurants, cafés, and local craft breweries
• One of Ontario’s strongest and fastest growing economies
• Excellent education options, including both a university and college
• A welcoming, inclusive community with diverse cultures and centres of faith

Qualifications, Experience, Skills and Abilities:

• Medical Office Administration Program certificate and/or recent related medical office experience
• Experience working with Meditech Registration and Scheduling Module or Order Entry
• Intermediate computer skills with 45 wpm keyboarding
• Demonstrated working knowledge of Medical Terminology
• Excellent interpersonal and communication skills, both verbal and written
• Demonstrated organizational, time management and record keeping skills with attention to detail
• Demonstrated ability to work independently as well as collaboratively within a team in a fast-paced and ever-changing environment
• Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues and physicians

This job posting is for a vacancy currently available. The hiring process can include the use of AI-enabled systems for administrative and candidate management purposes.

Guelph General Hospital is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, and 2SLGBTQ+ individuals. We are committed to providing a respectful, safe, and supportive environment for all employees, free from discrimination and harassment.