Registration Clerk - (216132)

Island Health; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

Island Health is seeking a Registration Clerk responsible for handling client registration and scheduling. The role emphasizes patient and staff safety while offering a culturally safe experience. Ideal candidates will have a Grade 12 education, recent related experience, and a solid knowledge of medical terminology.

Qualifications

• Grade 12 with two years' recent related experience or equivalent combination of education, training, and experience.
• Physical ability to carry out the duties of the position.

Responsibilities

• Perform duties related to registration and scheduling for clients.
• Provide a positive and culturally safe client experience.

Skills

Knowledge of medical terminology

Ability to communicate effectively

Ability to deal with others effectively

Ability to organize work

Education

Grade 12

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

QUALIFICATIONS: Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related office equipment.
• Physical ability to carry out the duties of the position.
• Ability to organize work.

https://jd.viha.ca/JD4611.pdf