Registrar

Brandon University; Winnipeg; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Registrar to join their team. This role involves managing camp and child care registrations, processing payments, and providing essential administrative support. The ideal candidate will have strong customer service skills, attention to detail, and the ability to handle multiple tasks effectively. With a commitment to nurturing potential and fostering a sense of community, this organization offers a supportive work environment and opportunities for growth. If you are passionate about making a difference, this position could be the perfect fit for you.

Benefits

Complimentary individual Y membership

5% employer-matching pension plan

Paid benefit premiums

Opportunities for growth and advancement

Qualifications

• 2 years’ experience in a customer service role.
• Strong computer skills with accurate data entry.

Responsibilities

• Manage camp and child care program registration and fee payments.
• Maintain communication with parents regarding registration and accounts.
• Provide administrative support to the larger team as needed.

Skills

Customer Service

Data Entry

Organization

Time Management

Communication

Tools

Database Management

Job description

YMCA-YWCA of Winnipeg Posted: May 6, 2025
Expires: May 16, 2025

Please apply on-line.
https://www.ywinnipeg.ca/employment

At the Y, we've never met anyone whose potential we couldn’t see. For over a century, The Y has been committed to building a better world – one person at a time. The Registrar is responsible for the shared duties related to philanthropy, child care, camp registration as well as basic reception support in an office environment. Working as part of a team, the Registrar will also provide administrative support to other areas of the association.

About the Y

For 145 years the YMCA-YWCA of Winnipeg has been at the heart of communities in Winnipeg – helping people of all backgrounds, ages and abilities live engaging, more rewarding lives. We’re an inclusive, charitable organization that is committed to nurturing the potential of children, teens and young adults, families, and seniors by promoting healthy living and fostering a sense of social responsibility. To learn more about us, visit ywinnipeg.ca/our-cause.

Why work at the Y?

• Great people and a great work environment!
• We pay most of your benefit premiums
• Complimentary individual Y membership
• 5% employer-matching pension plan
• Many opportunities for growth and advancement

Are you the right fit?

• Manages camp and child care program registration, including new participants, groups, updates and withdrawals
• Receives, processes and monitors fee payments and refunds on client’s accounts
• Manages camp subsidy application process including evaluation and communication, maintaining confidentiality and compassion
• Accurately maintain the registration database
• Accurately receive, process and monitor payments and apply subsidies
• Maintains communications with parents/guardians in the form of emailing, mailing and on the phone regarding waitlists, registration and accounts receivable
• Coordinate busses for campers and oversee their departure and arrival
• Prepare and issue official tax receipts for donors
• Package materials for use by volunteers and prospective donors
• Assist with preparation of campaign volunteer training manuals
• Prepare campaign reports as required and filing campaign records
• Provides additional support to the larger team as needed

What else do you need?

• 2 years’ experience in a customer service role
• Strong computer skills, accurate data entry skills and great attention to detail
• Strong organization and time management skills
• Proven ability to manage multiple tasks and changing priorities
• Excellent customer service skills with the ability to deal with challenging situations
• Database experience is an asset

Location

• Hybrid, 3550 Portage Avenue & work from home

Qualifications

Experience

• Required
  2 years:
  Customer Service Role

If you are someone who sees potential in all , then the Y is the place for you!