Registered Practical Nurse / Case Manager, HIV Program

Alliance for Healthier Communities; Toronto; On-site; CAD 60,000 - 64,000; Full time

Job summary

A community health center in Toronto seeks a Registered Practical Nurse / Case Manager for their HIV program, focusing on providing personalized care to women living with HIV. The role involves coordination, client relationship management, and ensuring compliance with healthcare policies. Interested individuals should possess an RPN certification and relevant experience with racialized communities.

Qualifications

• Must be registered with the College of Nurses of Ontario.
• Experience as RPN in community/public health setting required.
• Knowledge of racialized communities, especially African and Caribbean.

Responsibilities

• Conduct intake, needs, and initial medical assessments for new clients.
• Coordinate clinical, allied health and community-based care/support.
• Liaise with clients, staff, and external providers for optimized care.

Skills

Organizational skills

Communication skills

Ability to work with diverse groups

Knowledge of anti-black racism

Experience in service provision

Education

Registered Practical Nurse certification

Job description

Women’s Health in Women’s Hands Community Health Centre

• Registered Practical Nurse / Case Manager, HIV Program

WHIWH CHC provides racialized women, trans and non-binary clients from the African, Black, Caribbean, Latin American, and South Asian communities in Toronto and surrounding municipalities with culturally safe, relevant, and responsive primary healthcare. We are changemakers engaged in knowledge transfer and exchange, research, capacity building, and advocacy within and across multiple systems.

Women’s Health in Women’s Hands CHC is recruiting a highly motivated, professional, and dynamic individual to join the team : Position Description : The position includes coordination and delivery of services for women living with HIV, ensuring high-quality and personalized care, managing client relationships, assessing needs, developing care plans, and ensuring compliance with organizational policies and standards. The incumbent will serve as a liaison between clients, staff, and external providers, addressing concerns, monitoring outcomes, and facilitating continuous improvement in care delivery

ACCOUNTABILITIES - KEY

• Conduct intake, needs and initial medical assessments for new clients
• Coordinate clinical, allied health and community-based care / support
• Coordinate appointments for interdisciplinary care for women already in care and those entering care
• Respond to all requests for care coming from multiple sources including self-referrals from women living with HIV and referrals coming from hospitals, Public Health nurses, immigration doctors, family doctors, AIDS service organizations and other community-based settings
• Follow up on all referrals inside and outside and close the referral loop to support optimization of health outcomes for women living with HIV
• Liaise with WHIWH HIV testing programs to support entry into care for women diagnosed through these programs.
• Develop and support implementation of interventions to reduce no shows and loss to care
• Support the HIV care team in coordinating services and care for clients with complex needs
• Support monitoring of care plans and development of strategies to optimize care for all women living with HIV.
• Coordinate access to treatment for women without health coverage through pharmaceutical compassionate drug access programs and other means where available.
• Ensuring care requirements are met, and that client care issues and concerns identified by women living with HIV and their families are addressed
• Create and maintain a supportive environment for women living with HIV and staff
• Support development and monitoring clinical performance metrixs and implement strategies where they fall short
• Collaborate with a multidisciplinary team of care providers to achieve operational and Client-focused care objectives within the HIV Program.
• Provide leadership for the entire HIV care team and co-chair the monthly HIV Interdisciplinary team meetings
• Support peer workers and team development
• Manage program budgets and resources
• Coordinate quality improvement plans for the HIV program
• Generate progress reports for management team as required
• Coordinate writing of funders reports
• Support program growth and expansion plans.
• Various nursing responsibilities within scope of practice; vaccinations, health assessments, etc.
• Demonstrated experience working as an RPN in a community and / or public health setting.
• Registration as a Registered Practical Nurse with the College of Nurses of Ontario.
• In-depth knowledge and understanding of racialized communities, particularly the African and Caribbean communities in Toronto;
• Thorough knowledge and understanding of medical and laboratory terminology, medical record procedures and charting, universal precautions, and other current health and safety hazards.
• Knowledge of anti-black racism and its impact, particularly on the African, Caribbean and Black communities. particularly womxn;
• Experience in service provision for racialized communities;
• In-depth understanding of services available for women living with HIV
• Awareness of anti-oppression issues (e.g. sexism, anti-choice, homophobia, trans-phobia, racism);
• Strong organizational and communication skills;
• Ability to work well with diverse groups;
• Experience in report writing;
• Knowledge of womxn’s health and disability issues is an asset;

REPORTING

• This position reports to the Manager, HIV Prevention and Care Cascade Program

To apply for this challenging opportunity in a dynamic organization please forward your resume and cover letter with the subject line : “RPN / Case Manager” to the attention of :

COMPENSATION : The salary range based on qualification and experience is $60,000 to $64,000

WHIWH is committed to reflecting the diversity of the communities it serves and we strongly encourage applicants who reflect Toronto’s ethnic and cultural diversity and our priority populations. We welcome and encourage applications from all qualified candidates

WHIWH is working towards gender equity in pay

Candidates who are members of Black, Racialized and 2SLGBTQ+ communities, persons living with HIV and / or other disabilities and other equity-deserving groups are encouraged to apply and their lived experience will be taken into consideration as applicable to the position posted.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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Registered Practical • Toronto, ON, Canada