Registered Nurse - Inner West Cluster

Realstar; Woodstock; On-site; CAD 35,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated individuals for the Assistant Resident Manager role. This position involves maintaining high property standards, delivering exceptional customer service, and performing general cleaning and minor maintenance tasks. The role requires living on-site and includes responsibilities such as organizing resident events and managing daily operations. Join a supportive team that values diversity and offers opportunities for personal growth in a dynamic environment. If you're passionate about property management and community engagement, this is the perfect opportunity for you!

Qualifications

• Ability to lift up to 50lbs and perform general cleaning duties.
• Good written and verbal communication skills are essential.

Responsibilities

• Maintain cleanliness of common areas and assist residents with maintenance requests.
• Provide exceptional customer service and handle administrative tasks.

Skills

Customer Service

General Cleaning

Basic Computer Skills

Communication Skills

Minor Maintenance Repairs

Job description

Friday, March 14, 2025

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK. www.realstar.ca / www.realstargroup.com

The Assistant Resident Manager position requires one full-time and one part-time team member, both of whom must live on-site. One individual will work full-time, and the other part-time, with duties including every other weekend and on-call responsibilities. The primary focus of this role is to maintain a high standard of property care. Responsibilities include, but are not limited to, exceptional customer service, general cleaning, and addressing minor maintenance repairs.

Responsibilities

Customer Service

• Greet and interact with residents in a friendly and professional manner
• Promote a welcoming atmosphere
• Demonstrate excellent customer service and a "can-do" attitude
• Attend to resident concerns and service requests within 24 hours
• Follow up with residents to ensure a high level of customer satisfaction
• Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
• Organize, promote and execute resident events (i.e. holiday parties & summer barbeques)

General Cleaning

• Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops
• Knowledge and safe handling of cleaning chemicals
• Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready
• Dust fire hose cabinets, bells and elevator tracks to minimize excess debris
• Monitor and clean of garbage chutes, garbage and recycling rooms
• Collection of garbage and recycling bins in coordination with the city waste schedule
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop access

Property Maintenance

• Assist residents how to complete maintenance requests through the proper channels
• Daily walkthroughs of each floor, stairwell, and common areas fixing minor deficiencies
• Report serious deficiencies related to curb appeal or safety hazards to the direct supervisor for further action
• Assist the supervisor in HVAC monitoring, troubleshooting minor electrical, plumbing, boiler & chiller maintenance
• Assist the supervisor with scheduling and overseeing repair activities of tradesmen and contractors as required

Qualifications

• Basic computer and keyboarding skills
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Good written and verbal communication skills
• Previous or similar property management experience (an asset)

To apply for this position please send resumes to [e-mail]

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.