Registered Nurse - ASG

Sitel Corp.; New Brunswick; Remote; CAD 50,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Work from Home Registered Nurse for Tele-Care. In this role, you will provide vital patient interactions and tele-triaging services, utilizing advanced clinical software to assess and document health conditions. Enjoy a flexible work environment that promotes both comfort and productivity, while being part of a supportive team that values your contributions. With comprehensive training and various shift options, this opportunity allows you to make a significant impact on patient care from the comfort of your home. Join us in making a difference in healthcare delivery.

Benefits

Roadside Assistance Plan

Paid Virtual Classroom Training

Medical, Dental, Life and Vision Insurance

Company Matched RRSP

Employee Assistance Program

Employee Discounts

Referral Bonus

Equipment Provided

Bilingual Pay Increase

Qualifications

• Degree in Nursing with 1+ year of clinical experience, preferably in acute care.
• Registered with NANB and strong communication skills required.

Responsibilities

• Provide compassionate patient interactions and tele-triaging over the phone.
• Assess symptoms, document cases, and offer health care advice.

Skills

Communication Skills

Triage Skills

Critical Thinking

Computer Literacy

Ability to Work Independently

Education

Degree or Diploma in Nursing

Tools

Clinical Solution Software

Job description

As a Work from Home Registered Nurse for Tele-Care, you'll enjoy the benefits of a flexible work environment that enhances both comfort and productivity. One significant advantage is the elimination of physically demanding tasks typically associated with in-person roles, reducing physical strain. In this position, you will provide compassionate patient interactions over the phone, tele-triaging conditions such as headaches, chest pain, injuries, and mental health issues. Utilizing our clinical solution software, you'll assess symptoms, document cases, and offer health care advice while adhering to safety protocols. Your calm voice and practical advice will boost patients' confidence.

Join our supportive team where nurses help patients and each other, with a comprehensive 6-week full-time training program that includes virtual classes, self-directed learning, and on-the-job training. Enjoy the flexibility of varying shifts in our 24/7 operation, choosing between five 8-hour or four 10-hour shifts per week.

Work with us and Enjoy

• With the rising cost of Gas Prices, what better way to ease the day's stress than by working from home. Benefits include saving time, money, and the environment.
• Roadside assistance plan
• Hands-on paid virtual classroom-style training
• Company-sponsored benefits include medical, dental, life and vision insurance
• Company matched RRSP
• Employee Assistance Program that includes Mental Health and Wellness initiatives
• Associate experience program that ensures your voice is heard
• Employee Discounts
• Referral Bonus
• Don't have the equipment needed to do the job? Don't worry; we will send you what you need.
• Bilingual (French/English) Registered Nurses are paid an additional $2.50 per hour

Qualifications

• You currently reside in Canada
• You have a degree or diploma in Nursing with at least one (1) year of post-registration clinical experience, preferably in acute care
• Registered with the NANB and the province where you live
• Have a passion for helping patients
• You'll also need strong communication, triage and critical thinking skills, computer literacy, and the ability to work and study independently with minimal supervision
• Previous call centre experience is considered an asset
• A desk, comfortable chair, access to a quiet home office space, high-speed internet, and the ability to hardwire your internet modem to the equipment we supply

About Assistance Services Group

Assistance Services Group (ASG), a Foundever Group company, is committed to building positive and lasting relationships with our clients’ customers, employees and citizens. We provide enterprise-wide services addressing needs across a variety of industries, including automotive, healthcare, insurance and legal. But regardless of the industry, our goal remains the same: to provide timely assistance and information for the moments that matter most. Whether it’s car trouble in the middle of nowhere, or a child’s fever in the middle of the night, we pride ourselves on being there 24/7 with prompt, professional and experienced help.

EEO

Foundever is committed to Global Ethics and is an equal opportunity employer. We are committed to fostering a diverse, inclusive and equitable work environment where all associates are represented, supported and treated with fairness and respect. We believe in selecting, developing and rewarding the best candidate for the job based on the requirements and responsibilities of the role. If you are contacted for any opportunity with us and require any accommodation during the recruitment and selection process please be sure to communicate your needs with your recruiter. Any information shared will be treated confidentially and will only be shared in order to provide a positive and accessible candidate experience.